NewsCast

Sign Up Now and Save On Group 1 University Classes!

Save on seats by signing up now for these newly scheduled classes! Buy two seats and get the third seat free (in any class of equal or lesser value)! Or, for a better value, buy a block of classes: purchase five days of onsite training and get three days – of equal or lesser value – free! These are limited-time offers - you must register for courses by October 31, 2007 for delivery by December 31, 2007.

For further information or to register for a class, please visit the Group 1 University Web site, http://www.g1.com/Education, and choose Online Registration on the left sidebar.

CODE-1 Plus – Dispatcher4

You will learn how CODE-1 Plus improves the address quality of mail, saving you the time and money it takes to reprocess undeliverable mail. Additionally, you will learn mailing concepts and techniques to return a complete standardized address.

Lanham, MD

• October 23, 2007 – October 24, 2007
• November 27, 2007 – November 28, 2007

Objectives – Upon completion of this course, you will be able to:

• Understand the capabilities and benefits of CODE-1 Plus
• Understand the CODE-1 Plus system flow and relationships
• Understand CASS™ requirements and the CASS™ report
• Search the CODE-1 Plus database using the Interactive System to answer specific queries
• Define and discuss US Postal Service™ terminology and concepts
• Create and submit a batch job that invokes the CODE-1 Plus driver program, access the matching subroutine, and produce reports
• Learn the basic features and functions of supplemental processing options, including EWS, DPV™, and RDI™

DOC1 Series 5 Advanced – "Total Knowledge of Solutions"

This course is different than our traditional instructor-led courses. Taking a different approach in delivering the material, this course guides students through complex logic and allows them to solidify and apply the information while resolving real business needs. This 2.5- to 3-day course is targeted to advanced users and will allow students to immediately use the knowledge gained with self-paced skill building exercises.

Lanham, MD

• October 16, 2007 – October 18, 2007

Addison, TX

• November 13, 2007 – November 15, 2007

Objective – The objective of this course is to provide in-depth exposure to logic techniques and challenge students in the use of DOC1 Series 5 to build applications that resolve real business requirements.

DOC1 Series 5 Basic – "Understanding the Essentials"

This complete hands-on training course enables you to master everything from the basic DOC1 Series 5 functions to more complex features. Through exercises designed to simulate real life applications, this 2.5- to 3-day course will be delivered in a step-by-step interactive educational atmosphere.

Addison, TX

• October 16, 2007 – October 18, 2007

DOC1 Series 5 PCE (Post Composition Engine) – “Modification Scripting Tool”

In this course, students will receive comprehensive training in the use of the DOC1 PCE tool. Fundamental techniques and practical exposure through popular post processing scripts will be the core of this course. This 2.5- to 3-day course concentrates solely on handling the requirements of post-processing with hands-on exercises to reemphasize techniques.

Addison, TX

• October 23, 2007 – October 25, 2007

Objective – The objective of this course is to expose and deliver common PCE script operations through self-paced exercises that are designed to focus on satisfying common business requirements.

MailStream Plus – Dispatcher4

You will learn how MailStream Plus presorts your mailing file to USPS® specifications. Basic USPS® regulations and possible postal discounts for selected classes of mail will be discussed.

Lanham, MD (This course is 1.5 days)

• October 25, 2007 – October 26, 2007

Objectives – Upon completion, the student will be able to:

• Discuss the MailStream Plus system components and functions
• Understand the USPS® system of pricing tiers and their relationship to worksharing
• Create and submit batch jobs for different mailing classes and types
• Generate and review MailStream Plus reports
• Understand the benefits of a default-driven mail sortation system
• Able to identify options appropriate for specific mailings

Sagent Solution

This course introduces you to the design, customization, and creation of business intelligence solutions using the Sagent Platform. You will be guided through the individual components that make up the full Sagent Solution using hands-on labs and exercises.

Lanham, MD

• October 9, 2007 – October 11, 2007

Objectives – Upon completion, the student will be able to:

• Create and optimize Sagent data load plans to access, analyze and collaborate on data
• Use Sagent Analysis to summarize results by multiple dimensions
• Create and optimize graphical, aggregate and logical views of databases
• Manage data mart security and administrative environment
• Extract legacy data from a source database and load a target data warehouse
• Configure and use WebLink to access the data warehouse over the Internet

StreamWeaver Development Using Visual Engineer Workshop

This 3.5-day workshop is appropriate for new technical StreamWeaver users or those who attended training prior to the release of StreamWeaver 4.0.

Lisle, IL

• October 23, 2007 – October 26, 2007

Objectives – Upon completion, the student will be able to code StreamWeaver to perform the following:

• Reorder pages within documents
• Add, delete or modify barcodes for insertion equipment
• Create multiple-document output
• Consolidate documents
• Insert pages into a document
• Create extract files

Advanced StreamWeaver

This course is designed for the advanced user or developer responsible for the development and implementation of Sagent Data Flow plans. Class presentations and exercises provide you with tips and techniques for developing business intelligence solutions for your company.

Irvine, CA

• October 4, 2007 – October 5, 2007

Lanham, MD

• November 6, 2007 – November 7, 2007

Prerequisites

• Sagent Solution course
• In-depth understanding of database concepts
• Working knowledge of network environments and security concepts
• Working knowledge of the Internet
• Structured Query Language (SQL) experience

Objectives – Upon completion, the student will be able to:

• Understand the use and application of all Sagent transforms
• Learn the different types of Sagent Transforms - Source, Sink, Data Flow Control, and Data Manipulation
• Comprehend how the Sagent client application works in conjunction with the Data Flow Server and the RDBMS server
• Explore statistical and other functions available via the Analytical Calculator transform
• Apply seasonal considerations in the Forecast Transform to predict customer demand
• Standardize address data using the Address Cleanser transform

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Technical Support Spotlight

This edition of NewsCast is spotlighting Group 1 Software's Mary Burkett, a Level I Senior Technical Support Representative of the Postal Support Team. If you own a List or Postal Product, chances are you have communicated with Mary, who has been a steadfast employee of Group 1 for the past 15 years.

Mary began her career at Group 1's corporate office in Lanham, Maryland, as part of the PC Technical Support Software division. Four years later, Group 1 sold its PC products, and Mary joined the Postal Support Team where she has grown to be an expert in her position.

"She is key in the group's ability to provide high service levels," says Padraic Way, Director of Technical Support.

Mary's main priority is helping Postal and List Product customers with any problems that they are having with their products, whether it is to answer questions concerning documentation or troubleshoot software issues. Her other responsibilities include reviewing technical User's Guides and writing all of the MailStream Plus Technical Notes. The next time you read over the Technical Notes for your product's newest release, think about the months of hard work that go into writing them. And who is more qualified to answer your questions or troubleshoot your product than the person who exercises that energy?

"Not only does Mary work extremely hard to complete the best possible work," says Mary's Support Manager, Shontese Trowell. "But I also know that she will always follow up with her tasks at hand, and more importantly the customers."

As a dedicated worker, Mary is willing to step up whenever she's needed. At times she has been asked to help out with testing new releases and product updates for Quality Assurance. She also regularly attends the annual Group 1 User's Conference to assist attendees at the Help Desk.

Born in Munich, West Germany, Mary now resides with her family in Columbia, South Carolina as a Group 1 teleworker.

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Points of Interest...

...Group 1 Support Site DPV™ & LACS^Link™ False-Positive

Group 1 would like to announce a new feature that has recently been made available on the Support Site. A new menu item, DPV & LACS^Link False-Positive, appears under the Technical Services navigation menu. This menu item is a shortcut for users to retrieve their DPV and LACS^Link database restart keys, rather than going through the My Products area of the Support Site.

Once you click on the DPV & LACS^Link False-Positive link, an Available Products "tree view" of your products will display on the screen. This tree view is a specifically filtered product view that displays only product purchases which contain either a DPV and/or LACS^Link database. Locating the DPV and/or LACS^Link database for which you need a restart key is made easy by denoting the specified databases with a key icon. Clicking on the database hyperlink will immediately direct you to the Get DPV License/Report Seed Violation dialog screen from where you can upload the seed file and retrieve the restart key.

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