Group 1 recently sent the documents listed below to the primary user contacts on a maintenance plan via mass fax, mail, or with your product shipment. You may find these and other documents at www.g1.com/support. (Please have your user ID and password handy.) For our Fax-on-Demand system (FOD), please call 301-918-0781 and select menu option 4 to retrieve the document number indicated below. For List Services, visit the Technical Support - List Services area of our Web site to subscribe at www.g1.com/support.

The following documents have recently been posted to the Pending Product Updates area of the Group 1 Support site. Once a Product Update becomes available, Group 1 will notify the primary user contact for that product via mass fax. You may find these and other documents at www.g1.com/support/. (Please have your user ID and password handy.)

The Group 1 Web site has been redesigned and is ready for visitors - http://www.g1.com. This new design makes it easier for customers to navigate the site and find the information they need. G1.com uses the newest web technologies to make the site faster, more accessible, easier to navigate and easier to read. Visit http://www.g1.com/Help/About.asp for further details. Some of the most significant changes implemented in this new Web site are:

• Improved navigation,
• A "liquid layout" that lets you determine page layout,
• A site search box on the top of each page (Note: this does not search secured Support-related pages), and
• Access keys for jumping to specific areas of the site quickly, such as Alt-6 + Enter using Internet Explorer which takes you directly to Customer Services.

The customer support areas still have all the same functionality you've come to expect, along with some improvements in readability and navigation.

• The menu on the left offers quick navigation throughout the Support site.
• Column sortations are instantaneous on the software, updates, documentation, database and license file pages.
• The Support Site Help page offers answers to your technical concerns.
• The Supported Platforms page has been enhanced to include detailed information on which products are supported on each platform.
• The Customer Login link in the upper-right corner of each page gets you to Technical Support right away!

These are just a few of the enhancements made. Our international Web sites have not been changed. Be sure to visit the Support site today at www.g1.com/support and see what the fuss is all about! We hope that you enjoy and benefit from this redesign. We also welcome any comments or suggestions that you may have. Please visit the Online Discussion Forums at http://www.g1.com/Support/Forums/forum.asp?forum_id=45.

Call today about discounts on Group 1's CODE-1 Plus and MailStream Plus classes being offered in Irvine, California; Downers Grove, IL; Addison, TX; and Lanham, MD.

We also offer onsite classes. Some companies find onsite classes given at their location a better investment. These courses are convenient, customized using your in-house data, and can be more economical than the public seminars depending on the size of your group. Onsite classes are $2000/day plus expenses. Mention you read about onsite classes in Newscast when you register and Group 1 will pay the instructor's expenses! eLearning classes are offered by Group 1 University as an additional method of training - so you don't have to leave your office.

Don't forget that Pre-Conference Intensives are offered every year at the Users' Conference. This year, the classes will be held July 19-20, in Atlanta, Georgia. The offerings are CODE-1 Plus, MailStream Plus and Merge/Purge Plus.

Through education you can:

• Improve the software system performance by learning the most optimal ways to set up your jobs.
• Learn how to apply the features/functions of your software to improve your own internal business functions.
• Learn new functionality and features that will increase the overall value of your purchase.
• Take your skills to a higher level of expertise by gaining exposure and learning best-practices.

For more information, please contact the Education Manager by e-mail at annette_warder@g1.com or by telephone at 301-918-6392.

Based on the success of last year, we are pleased to announce that Product Labs are back at Horizons 2004. As one of our most popular programs, they have been expanded to twice the number of sessions this year. Designed to help you maximize the return from your Group 1 investments, these intensive, hands-on sessions give you the ability to explore real-world scenarios with Group 1 products in a variety of environments and situations. Our experts will explore a variety of advanced use applications, exploring new and better ways to put Group 1 products to use at your organization.

This hands-on track is for advanced users and the class size is limited. When you register online, please select your first and second choices for the Labs - you will only receive your second choice if your first choice is unavailable. Take a look at the list below and register today. These sessions are only available on a first-come, first-serve basis.

Drop, Ship and Roll (MailStream Plus) - Mainframe Drop, Ship and Roll (MailStream Plus) - Open Systems Mail.dat Viewer Sagent OpenLink for ODBC MailStream Plus, Using MIN / MAX / FRC - Open Systems MailStream Plus, Using MIN / MAX / FRC - Mainframe Using Online Support

Reverse Lookup How to Web-Enable DOC1 Applications for On-line Presentment - 4.x and Series 5 Universal Coder Message 1 Advanced Workflow (Dispatcher4) Email Duplicate Detection Madness (MPP & LCP) - Mainframe Email Duplicate Detection Madness (MPP & LCP) - Open Systems

For more information or descriptions of the individual sessions, visit our Web site at http://www.g1.com/uconf, Conference Sessions.

Local User Groups are an integral part of Group 1 Software. With groups located throughout the United States, many opportunities are available where users can meet and discuss important topics concerning their company and Group 1 Software. Meetings provide a method for addressing concerns and sharing ideas. It is a great way to bring new and useful information back to your company. Take a look at the list below and attend the meeting that is most convenient for you.

Local User Group chapters are open to ALL Group 1 customers. Membership and registration are handled on a local level. Group 1 clients are invited and encouraged to join the group of their choice.

OHIO AREA

Location:	Bank One, 1111 Polaris Parkway, Columbus, Ohio 43271
Date:	Thursday, June 10, 2004
Time:	1:00 - 3:00 p.m.
Topic:	TBA
Contact:	Scott Saffell - scott_w_saffell@bankone.com and Jane Damschroder - jdamschroder@checkfree.com

PENNSYLVANIA AREA

Location:	UGI Utilities, Inc., 225 Morgantown Rd, Reading, PA
Date:	Wednesday, May 19, 2004
Time:	9:00 a.m.
Topic:	Possible discussion topics for this meeting include the Mail.dat viewer and highlights for Horizons 2004.
Contact:	Susan Miller - smmiller@ugi.com

Please click here for a summary of the February 11, 2004 meeting.

WISCONSIN AREA

Location:	Moore Wallace, 1333 Scheuring Rd, De Pere, WI 54115-3804
Date:	Wednesday, May 19, 2004
Time:	1:00 p.m.
Topic:	There will be a discussion of the upcoming release of MailStream Plus 7.0.0.
Contact:	Larry Misner - Larry.Misner@donnelley.infousa.com

Effective April 1, 2004, the Postal Service revised Domestic Mail Manual (DMM) section A020 to standardize when alternative addressing formats may be used and to clarify the differences between the various formats. In addition, postage payment options for use on mailpieces with simplified addresses were specified, prohibiting the use of uncanceled stamps to enable efficient handling and processing of this mail. Corresponding sections of DMM E050 and F010 were also revised. The entire rule revisions and clarifications can be viewed in the March 11, 2004 Federal Register.

These changes have already been incorporated into the current DMM, which is available on-line at http://pe.usps.gov

Back issues of NewsCast are being archived. Click previous issues to go the NewsCast homepage to review any prior issues.

Below are some links that may be of interest to our customers:

Group 1's Web Page - http://www.g1.com. The Group 1 Software Web site provides customers with valuable information concerning different areas of the company. From this Web site, you can access education information, recent press releases, support, and much more useful information.

USPS Web Site Business Section - http://www.usps.com/smallbiz

The USPS Web Site - www.usps.gov. This Web site allows customers to check out the latest information regarding postage rates and fees, news and events in the postal community, locations of local post offices, and provides various other links. There is also a place where postal service customers can track the status of a package or access other online mailing forms.

Canada Post - http://www.canadapost.ca/splash.asp. This is the direct link to the Canada Post Web site. Follow this link to view a quick and free course in Canadian NDG sorting (http://www.canadapost.ca/business/ndg/default-e.asp).

USPS PostalOne - http://www.pilot.uspspostalone.com. This is the direct link to the USPS PostalOne Web site.

USPS Rapid Information Bulletin Board System - http://ribbs.usps.gov. This is the National Customer Support Center for the United States Postal Service. It provides you mail-service updates, current weather conditions, and other interesting facts pertaining to the Postal Service.

Postal Rate Commission - http://www.prc.gov. The Postal Rate Commission Web site provides information about the organization, its function and procedures, along with postal rates and fees. It also provides a location where you can voice your opinion to the Consumer Advocate.

Nonprofit Mailers - http://www.nonprofitmailers.org. The Alliance is the primary representative of nonprofit mailers before the Postal Rate Commission, at the United States Postal Service's (USPS) Headquarters, and on Capitol Hill.

Postcom - http://www.postcom.org. Postcom is the Association for Postal Commerce. Its Web site provides you with up-to-date information regarding what is going on in the "postal world." It includes links to other helpful sites, as well as a place to contact your US Senators or Representatives.

We welcome comments and suggestions regarding Newscast. Please send them to cc@g1.com. Please be sure to include "NEWSCAST" in your subject line. Please look for your next issue to arrive in your e-mail box on or near May 21, 2004.

Newscast - Volume 7, Issue 03
Date: May 11, 2004
Editor: Becki Dustin (cc@g1.com) Asst. Editor: Denny Derr
Phone: 1-800-367-6950

Copyright © Group 1 Software, Inc. 2004. All Rights Reserved.

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