Do you have questions that need answers? Ideas that you want to share? Bring them to a Local User Group meeting. These meetings offer you the opportunity to ask questions and share your ideas with others. Review the listings below and make arrangements to attend the meeting nearest you. Don't miss out on a terrific way to enhance your knowledge of Group 1 products and meet fellow users.

PENNSYLVANIA AREA

Location:	UGI Utilities, Inc, 225 Morgantown Rd, Reading PA
Date:	Wednesday, August 27, 2003
Time:	9:00 a.m.
Topic:	TBA
Contact:	Susan Miller - smmiller@ugi.com

Please click here for the minutes from the April 30, 2003 meeting.

Need to improve your knowledge of the Group 1 products you use? Looking to get more out of those same products? Interested in building a stronger network with other Group 1 customers? Join us at the annual Users Conference in Washington, D.C. As always, there will be an informative keynote speaker and an entertaining humorist along with various new session tracks. These sessions range from beginner to advanced and tried-and-true to new and innovative. The conference will be held from July 30 - August 1, 2003, at the Omni Shoreham Hotel with Pre-Conference Intensives from July 28-29, 2003.

Visit the Group 1 Web site at http://www.g1.com/uconf for more information about the Conference, including online registration, additional information about the Omni Shoreham Hotel, and descriptions for the Pre-Conference Intensives offered at this year's Conference. You should receive the brochure containing the grid and session descriptions for many of the new sessions very soon. Let Group 1 provide your ticket for the "Express To Success."

Recently, the USPS announced NCOALINK as its new change-of-address product designed to replace both the current National Change Of Address and FASTforward programs. NCOALINK is a new secure technology for storing data. It uses a data encoding technique that produces a mathematical value unique to every name/address combination. The customer takes the old name and address and NCOALINK generates an algorithm that gets a reverse look-up. The Postal Service will not have to give mailers the name and address data any more. Users will see bits and bytes of data only, not textual addresses. It removes the potential that change-of-address data can be data-mined.

Even though the technology is different, the function of NCOA remains the same. All of the current rules and regulations remain in place. NCOALink will have either 13 months of data, like FASTforward, or 48 months of data as provided by NCOA. According to Tim King, Vice President Postal Affairs and Product Management at Group 1, "We intend to fully support the NCOALINK initiative by developing and offering a world-class software product to NCOA vendors and the end-user community." In response to customers' concerns about the FASTforward program and MOVEforward product, King said "FASTforward is still a healthy, viable program. Current plans from the USPS have FASTforward running until July 1, 2005. Group 1 is already planning for support of NCOAlink and is committed to providing a smooth transition for all of current and future FASTforward customers".

Group 1 will provide more detailed information about their plans for supporting NCOALINK in the very near future.

Take a look at some of the recent updates and additions that have been made to this valuable section of our Web site. The FAQs are listed by product so you can easily find the questions that apply to your specific products. There is also a link to the FAQ Submission Form if you have a question/answer you would like to have considered. Below are a few of the most recent additions and update to this area.

Each time I try to use Dispatcher4 release 3.0.x after installing it, I receive a series of messages that it is trying to configure and install something from Microsoft Office 2000. How can I resolve this?

Please click here for the answer to this Dispatcher4 question.

How often do I need to update the US Postal Database?

Please click here for the answer to this CODE-1 Plus question.

Since upgrading to release 2.6, why am I no longer being asked for the second CD during the database installation?

Please click here for the answer to this CODE-1 Plus iSeries question.

Why is the right side of my USPS Postage Statement getting truncated when printed in portrait mode from Dispatcher4?

Please click here for the answer to this MailStream Plus question.

What does an SFCC abend error (ABENDFCC or ABENDSFCC) mean in an OS/390 V2R10 environment?

Please click here for the answer to this Mainframe Specific question.

Since upgrading to CODE-1 Plus 2.6, I am receiving a SOC7 error when calling C1MATCHx before any records are processed. How can I resolve this?

Please click here for the answer to this CODE-1 Plus question.

For a complete list of all available FAQs, please visit the FAQ area of the Support Web site at www.g1.com/support/faq.

Back issues of NewsCast are being archived. Click previous issues to go the NewsCast homepage to review any prior issues.

Below are some links that may be of interest to our customers:

Group 1's Web Page - http://www.g1.com. The Group 1 Software Web site provides customers with valuable information concerning different areas of the company. From this Web site, you can access education information, recent press releases, support, and much more useful information.

USPS Web Site Business Section - http://www.usps.com/smallbiz

The USPS Web Site - www.usps.gov. This Web site allows customers to check out the latest information regarding postage rates and fees, news and events in the postal community, locations of local post offices, and provides various other links. There is also a place where postal service customers can track the status of a package or access other online mailing forms.

Canada Post - http://www.canadapost.ca/splash.asp. This is the direct link to the Canada Post Web site.

USPS PostalOne - http://www.pilot.uspspostalone.com. This is the direct link to the USPS PostalOne Web site.

USPS Rapid Information Bulletin Board System - http://ribbs.usps.gov. This is the National Customer Support Center for the United States Postal Service. It provides you mail-service updates, current weather conditions, and other interesting facts pertaining to the Postal Service.

Postal Rate Commission - http://www.prc.gov. The Postal Rate Commission Web site provides information about the organization, its function and procedures, along with postal rates and fees. It also provides a location where you can voice your opinion to the Consumer Advocate.

Nonprofit Mailers - http://www.nonprofitmailers.org. The Alliance is the primary representative of nonprofit mailers before the Postal Rate Commission, at the United States Postal Service's (USPS) Headquarters, and on Capitol Hill.

Postcom - http://www.postcom.org. Postcom is the Association for Postal Commerce. Its Web site provides you with up-to-date information regarding what is going on in the "postal world." It includes links to other helpful sites, as well as a place to contact your US Senators or Representatives.