| Volume 6, Issue 14 | January 14, 2004 |
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This NewsCast is being provided to you as part of your Group 1 product maintenance and support plan. It is not intended for distribution outside of your Group 1 user base. Group 1 has taken the best security measures possible to protect your identity on this announce-only distribution list. 
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Group 1 recently sent the documents listed below to the primary user contacts on a maintenance plan via mass fax, mail, or with your product shipment. You may find these and other documents at www.g1.com/support. (Please have your user ID and password handy.) For our Fax-on-Demand system (FOD), please call 301-918-0781 and select menu option 4 to retrieve the document number indicated below. For List Services, visit the Technical Support - List Services area of our Web site to subscribe at www.g1.com/support. On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement. CODING PRODUCTS REF#: CPz250T1C03 - This one-page letter informs CODE-1 Plus customers that CODE-1 Plus 2.5.0 will not function after January 31, 2004. Release 2.5.1 with Product Update C01 OR Release 2.6.0 must be installed by this date in order to ensure the highest standards of data quality and uninterrupted service.
REF#: CSz251T1104 - This one-page letter informs CODE-1 Plus Client/Server 2.5.1 and -Web 2.5.1 customers that CODE-1 Plus 2.5.1 will not function after January 31, 2004. The modifications needed to allow version 2.5.1 to continue to functions are included in the letter.
REF#: GTX320S3104 - TThis one-page letter notifies customers of the availability of Product Update S03 for GeoTAX 3.2.0 for download from the Group 1 Web site, login to Support, Product Updates. S03 corrects defect 1-77884540 (AEIP error after performing a LITE LOAD). This applies to MVS CICS customers only.
The following documents have recently been posted to the Pending Product Updates area of the Group 1 Support site. Once a Product Update becomes available, Group 1 will notify the primary user contact for that product via mass fax. You may find these and other documents at www.g1.com/support/. (Please have your user ID and password handy.) On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement. There are no Pending Product Updates at this time.
The next Local User Group meeting for your area
is just around the corner. These meetings give you the opportunity
for meet with other users and discuss the latest "hot topics"
concerning Group 1 products and the industry as a whole. Mark you
calendars, attend a meeting, and bring valuable information back
to your company.
Local User Group chapters are open to ALL Group 1 customers. Membership and registration are handled on a local level. Group 1 clients are invited and encouraged to join the group of their choice. PENNSYLVANIA AREA
Group 1 University will be offering a variety
of classes throughout the months of January and February. These
classes are a great way to familiarize yourself with Group 1 products
and bring valuable information back to your company. For more information
about the classes being offered or those you might like to take
in the future, visit the Group 1 University Web site at http://www.g1.com/education
or call 1-800-859-4133.
The following Public Seminars (Traditional Education Classes) are currently being offered:
Take a look at some of the recent updates and additions that have been made to this valuable section of our Web site. The FAQs are listed by product so you can easily find the questions that apply to your specific products. There is also a link to the FAQ Submission Form if you have a question/answer you would like to have considered. Below are a few of the most recent additions and updates to this area.
Is there a limit to the number of records that can be added to the Auxiliary matching file in GeoTAX? Why is my job still not matching to my auxiliary records after following the instructions for setting up the auxiliary file option? Is there a default username and password that I can use for
the Universal Coder client programs and where is it entered? What does the Invalid File Size Count error mean in Dispatcher4? I'm using the CODE-1 Plus Client/Server product and I can't
start my Matcher Service even though the Inquiry and Lookup services
start successfully. What is happening? I downloaded my products' database from the Support site, but when I try to extract the files I get an error stating: 'The file is not a valid EXE file.' What does this mean? I installed a new version of Dispatcher4 and now my product
icons are grayed out. What do I do? For a complete list of all available FAQs, please visit the FAQ area of the Support Web site at www.g1.com/support/faq.
. . . The new dates for the Canada Post Corporation (CPC) 2004 database files are now available. Please click here to view the new schedule. . . . Beginning December 19, 2003, you will notice changes to
the Customer Support phone tree for our toll-free number. While
the toll-free number (1-800-367-6950) has not changed, the options
have. To review these options, visit the Group 1 Web site, http://www.g1.com/support,
login to Support, Product Documentation, Miscellaneous, PhoneTree.pdf.
Back issues of NewsCast are being archived. Click previous issues to go the NewsCast homepage to review any prior issues. Below are some links that may be of interest to our customers:
USPS Web
Site Business Section - http://www.usps.com/smallbiz
We welcome comments and suggestions regarding Newscast. Please
send them to cc@g1.com. Please
be sure to include "NEWSCAST" in your subject line. Please look
for your next issue to arrive in your e-mail box on or near January
23, 2003. Subscription Information
NOTE: You are already subscribed to NewsCast if you received this message. If you would no longer like to receive emails from the NEWSCAST list, please visit List Services (http://www.g1.com/Support/Email/) and unsubscribe using the web interface. Replies to this email will not be read. |