Volume 6, Issue 13 December 29, 2003

This NewsCast is being provided to you as part of your Group 1 product maintenance and support plan. It is not intended for distribution outside of your Group 1 user base. Group 1 has taken the best security measures possible to protect your identity on this announce-only distribution list.
Inside this issue of NewsCast, look for articles concerning the following topics:

1. Technical Services Documentation Updates
2. Technical Services Pending Product Updates
3. Local User Groups - Mark Your Calendars!
4. Group 1 University - Something for Everyone!
5. Horizons 2004 - The 5 "W's"
6. FAQ Updates

    Archives and Links

Group 1 recently sent the documents listed below to the primary user contacts on a maintenance plan via mass fax, mail, or with your product shipment. You may find these and other documents at www.g1.com/support. (Please have your user ID and password handy.) For our Fax-on-Demand system (FOD), please call 301-918-0781 and select menu option 4 to retrieve the document number indicated below. For List Services, visit the Technical Support - List Services area of our Web site to subscribe at www.g1.com/support.

On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement.

GENERAL PRODUCT INFORMATION

REF#: AAA000T2C03 - This is a diagram of the changes to the Technical Support portion of the Group 1 Phone Tree effective December 19, 2003.
LOC: WEB Only DIST: Mass Email PLAT: All LIST SERVICES: N/A

INTERNATIONAL PRODUCTS

REF#: CPCExLtr0104 - This one-page letter contains the expiration dates for the January 2004 CPC Reference File.
LOC: WEB Only DIST: Web Only PLAT: All LIST SERVICES: N/A





The following documents have recently been posted to the Pending Product Updates area of the Group 1 Support site. Once a Product Update becomes available, Group 1 will notify the primary user contact for that product via mass fax. You may find these and other documents at www.g1.com/support/. (Please have your user ID and password handy.)

On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement.

There are no Pending Product Updates at this time.





The next Local User Group meeting for your area is just around the corner. These meetings give you the opportunity for meet with other users and discuss the latest "hot topics" concerning Group 1 products and the industry as a whole. Mark you calendars, attend a meeting, and bring valuable information back to your company.

Local User Group chapters are open to ALL Group 1 customers. Membership and registration are handled on a local level. Group 1 clients are invited and encouraged to join the group of their choice.

PENNSYLVANIA AREA

Location: UGI Utilities, Inc, 225 Morgantown Rd, Reading PA
Date: Wednesday, February 11, 2004 (The Snowdate will be February 18, 2004)
Time: TBA
Topic: There will be an offsite meeting at Vertis, Inc. More details will be available at a later date.
Contact: Susan Miller - smmiller@ugi.com
Please click here for a summary of the November 19, 2003 meeting.





Group 1 University will be offering a variety of education classes throughout the months of January and February. These classes are a great way to familiarize yourself with Group 1 products and bring valuable information back to your company. For more information about the classes being offered or those you might like to take in the future, visit the Group 1 University Web site at http://www.g1.com/education for a more complete listing of classes currently being offered or call 1-800-859-4133.

February 17-18, 2004
eLearning - $500/student
February 16, 2004
eLearning - $250/student
February 19-20, 2004
eLearning - $375/student

The following Public Seminars (Traditional Education Classes) are currently being offered:

January 6-7, 2004
January 13-14, 2004
January 20-21, 2004
$1000/student
Maryland, California, Illinois
January 8-9, 2004
January 15-16, 2004
January 22-23, 2004
$750/student
Maryland, California, Illinois
January 5, 2004
January 12, 2004
January 19, 2004
$500/student
Maryland, California, Illinois
Call for January Dates
List Conversion
$500/student
Maryland, California, Illinois
Call for January Dates
Generalized Selection
$500/student
Maryland, California, Illinois
Call for January Dates
$500/student
Maryland, California, Illinois
Call for January Dates
$500/student
Maryland, California, Illinois




It's time to start thinking about Horizons 2004! Check out the information below and mark your calendars for this exciting Group 1 event.

Who: Group 1 Software users
What: Horizons 2004 - "Sports - Get in the Game"
When: July 21-23, 2004
Where: Grand Hyatt Atlanta, Atlanta, Georgia
Why: Because we want your company to get the most out of your Group 1 products. Horizons 2004 offers informative sessions for every user ranging from beginner to advanced, hands on technical product information, and networking opportunities with other Group 1 users, National and Local User Group Members, and Group 1 staff. You will also want to stop by our Solutions Center and meet valued Group 1 business partners who provide hardware, software, and/or services to enhances your Group 1 products, as well as our Technical Help Center where you will find answers to your individual questions concerning Group 1 products.

For information on Horizons 2004, please visit the Group 1 Web site at http://www.g1.com/uconf. Sign up today and don't miss the "Get in the Game" with Group 1.




Take a look at some of the recent updates and additions that have been made to this valuable section of our Web site. The FAQs are listed by product so you can easily find the questions that apply to your specific products. There is also a link to the FAQ Submission Form if you have a question/answer you would like to have considered. Below are a few of the most recent additions and updates to this area.

How can I be sure that CODE-1 Plus is returning the correct format of an address?

Please click here for the answer to this CODE-1 Plus question.

What is the difference between your Client/Server, Web and Integrator Series products?

Please click here for the answer to this question.

Will my CODE-1 Plus 2.5 software continue to run after January 31, 2004?

Please click here for the answer to this CODE-1 Plus question.

I am installing CODE-1 Plus and MailStream Plus on a new Windows machine and need access keys to complete the install. Where can I get an access key?

Please click here for the answer to this question.

How is Group 1 responding to the USPS announcement that MERLIN will be removing certain ZIP+4s from automation presorts?

Please click here for the answer to this question.

What does it mean to "accept multiple matches" in CODE-1 Plus?

Please click here for the answer to this CODE-1 Plus question.

What are the minimum system requirements to run Universal Coder Client/Server on a UNIX platform?

Please click here for the answer to this question.

What are the minimum system requirements to run Universal Coder Client/Server on a Windows platform?

Please click here for the answer to this question.

For a complete list of all available FAQs, please visit the FAQ area of the Support Web site at www.g1.com/support/faq.






Back issues of NewsCast are being archived. Click previous issues to go the NewsCast homepage to review any prior issues.

Below are some links that may be of interest to our customers:

Group 1's Web Page - http://www.g1.com. The Group 1 Software Web site provides customers with valuable information concerning different areas of the company. From this Web site, you can access education information, recent press releases, support, and much more useful information.

USPS Web Site Business Section - http://www.usps.com/smallbiz

The USPS Web Site - www.usps.gov. This Web site allows customers to check out the latest information regarding postage rates and fees, news and events in the postal community, locations of local post offices, and provides various other links. There is also a place where postal service customers can track the status of a package or access other online mailing forms.

Canada Post - http://www.canadapost.ca/splash.asp. This is the direct link to the Canada Post Web site. Follow this link to view a quick and free course in Canadian NDG sorting (http://www.canadapost.ca/business/ndg/default-e.asp).

USPS PostalOne - http://www.pilot.uspspostalone.com. This is the direct link to the USPS PostalOne Web site.

USPS Rapid Information Bulletin Board System - http://ribbs.usps.gov. This is the National Customer Support Center for the United States Postal Service. It provides you mail-service updates, current weather conditions, and other interesting facts pertaining to the Postal Service.

Postal Rate Commission - http://www.prc.gov. The Postal Rate Commission Web site provides information about the organization, its function and procedures, along with postal rates and fees. It also provides a location where you can voice your opinion to the Consumer Advocate.

Nonprofit Mailers - http://www.nonprofitmailers.org. The Alliance is the primary representative of nonprofit mailers before the Postal Rate Commission, at the United States Postal Service's (USPS) Headquarters, and on Capitol Hill.

Postcom - http://www.postcom.org. Postcom is the Association for Postal Commerce. Its Web site provides you with up-to-date information regarding what is going on in the "postal world." It includes links to other helpful sites, as well as a place to contact your US Senators or Representatives.




We welcome comments and suggestions regarding Newscast. Please send them to cc@g1.com. Please be sure to include "NEWSCAST" in your subject line. Please look for your next issue to arrive in your e-mail box on or near January 9, 2003.

Newscast - Volume 6, Issue 13
Date: December 29, 2003
Editor: Becki Dustin (cc@g1.com) Asst. Editor: Denny Derr
Phone: 1-800-367-6950

Copyright © Group 1 Software, Inc. 2003. All Rights Reserved.

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