Group 1 recently sent the documents listed below to the primary
user contacts on a maintenance plan via mass fax, mail, or with
your product shipment. You may find these and other documents at
www.g1.com/support.
(Please have your user ID and password handy.) For our Fax-on-Demand
system (FOD), please call 301-918-0781 and select menu option 4
to retrieve the document number indicated below. For List Services,
visit the Technical Support - List Services area of our Web site
to subscribe at www.g1.com/support.
On our Web site, customers may NOT have
access to all information listed below. It is only accessible if
your company licenses the particular product and/or platform addressed
by the announcement.
GENERAL PRODUCT INFORMATION
REF#:
AAA000T2C03 - This is a diagram of the changes to the Technical
Support portion of the Group 1 Phone Tree effective December 19,
2003.
| LOC: WEB Only |
DIST: Mass Email |
PLAT: All |
LIST SERVICES: N/A |
INTERNATIONAL PRODUCTS
REF#:
CPCExLtr0104 - This one-page letter contains the expiration
dates for the January 2004 CPC Reference File.
| LOC: WEB Only |
DIST: Web Only |
PLAT: All |
LIST SERVICES: N/A |
The following documents have recently been posted to the Pending
Product Updates area of the Group 1 Support site. Once a Product
Update becomes available, Group 1 will notify the primary user
contact for that product via mass fax. You may find these and
other documents at www.g1.com/support/.
(Please have your user ID and password handy.)
On our Web site, customers may NOT have
access to all information listed below. It is only accessible
if your company licenses the particular product and/or platform
addressed by the announcement.
There are no Pending Product Updates at this time.
The next Local User Group meeting for your area
is just around the corner. These meetings give you the opportunity
for meet with other users and discuss the latest "hot topics"
concerning Group 1 products and the industry as a whole. Mark you
calendars, attend a meeting, and bring valuable information back
to your company.
Local User Group chapters are
open to ALL Group 1 customers. Membership and registration are handled
on a local level. Group 1 clients are invited and encouraged to
join the group of their choice.
PENNSYLVANIA AREA
| Location: |
UGI Utilities, Inc, 225 Morgantown Rd, Reading
PA |
| Date: |
Wednesday, February 11, 2004 (The Snowdate will
be February 18, 2004) |
| Time: |
TBA |
| Topic: |
There will be an offsite meeting at Vertis,
Inc. More details will be available at a later date. |
| Contact: |
Susan Miller - smmiller@ugi.com |
Please click
here for a summary of the November 19, 2003 meeting.
Group 1 University will be offering a variety
of education classes throughout the months of January and February.
These classes are a great way to familiarize yourself with Group
1 products and bring valuable information back to your company.
For more information about the classes being offered or those you
might like to take in the future, visit the Group 1 University Web
site at http://www.g1.com/education
for a more complete listing of classes currently being offered or
call 1-800-859-4133.
February 17-18, 2004
|
|
eLearning - $500/student |
February 16, 2004
|
|
eLearning - $250/student |
February 19-20, 2004
|
|
eLearning - $375/student |
The following Public Seminars (Traditional Education Classes)
are currently being offered:
January 6-7, 2004
January 13-14, 2004
January 20-21, 2004
|
|
$1000/student
|
Maryland, California, Illinois
|
January 8-9, 2004
January 15-16, 2004
January 22-23, 2004 |
|
$750/student
|
Maryland, California, Illinois
|
January 5, 2004
January 12, 2004
January 19, 2004 |
|
$500/student
|
Maryland, California, Illinois
|
| Call for January Dates |
List Conversion
|
$500/student
|
Maryland, California, Illinois
|
| Call for January Dates |
Generalized Selection
|
$500/student
|
Maryland, California, Illinois
|
Call for January Dates
|
|
$500/student
|
Maryland, California, Illinois
|
Call for January Dates
|
|
$500/student
|
Maryland, California, Illinois
|
It's time to start thinking about Horizons 2004! Check out the
information below and mark your calendars for this exciting Group
1 event.
Who: Group 1 Software users
What: Horizons 2004 - "Sports - Get in the Game"
When: July 21-23, 2004
Where: Grand Hyatt Atlanta, Atlanta, Georgia
Why: Because we want your company to get the most out of
your Group 1 products. Horizons 2004 offers informative sessions
for every user ranging from beginner to advanced, hands on technical
product information, and networking opportunities with other Group
1 users, National and Local User Group Members, and Group 1 staff.
You will also want to stop by our Solutions Center and meet valued
Group 1 business partners who provide hardware, software, and/or
services to enhances your Group 1 products, as well as our Technical
Help Center where you will find answers to your individual questions
concerning Group 1 products.
For information on Horizons 2004, please visit the Group 1 Web
site at http://www.g1.com/uconf.
Sign up today and don't miss the "Get in the Game" with
Group 1.
Take a look at some of the recent updates and additions that have
been made to this valuable section of our Web site. The FAQs are
listed by product so you can easily find the questions that apply
to your specific products. There is also a link to the FAQ
Submission Form if you have a question/answer you would like
to have considered. Below are a few of the most recent additions
and updates to this area.
How can I be sure that CODE-1 Plus is returning the correct format of an address?
Please click
here for the answer to this CODE-1 Plus question.
What is the difference between your Client/Server, Web and Integrator
Series products?
Please click
here for the answer to this question.
Will my CODE-1 Plus 2.5 software continue to run after January
31, 2004?
Please click
here for the answer to this CODE-1 Plus question.
I am installing CODE-1 Plus and MailStream Plus on a new Windows
machine and need access keys to complete the install. Where can
I get an access key?
Please click
here for the answer to this question.
How is Group 1 responding to the USPS announcement that MERLIN
will be removing certain ZIP+4s from automation presorts?
Please click
here for the answer to this question.
What does it mean to "accept multiple matches" in
CODE-1 Plus?
Please click
here for the answer to this CODE-1 Plus question.
What are the minimum system requirements to run Universal Coder
Client/Server on a UNIX platform?
Please click
here for the answer to this question.
What are the minimum system requirements to run Universal Coder
Client/Server on a Windows platform?
Please click
here for the answer to this question.
For a complete list of all available FAQs, please visit the FAQ
area of the Support Web site at www.g1.com/support/faq.
Back issues of NewsCast are being archived. Click previous
issues to go the NewsCast homepage to review any prior issues.
Below are some links that may be of interest to our customers:
Group 1's Web Page
- http://www.g1.com. The Group 1 Software Web site provides customers
with valuable information concerning different areas of the company.
From this Web site, you can access education information, recent
press releases, support, and much more useful information.
USPS Web
Site Business Section - http://www.usps.com/smallbiz
The USPS Web Site
- www.usps.gov. This Web site allows customers to check out the
latest information regarding postage rates and fees, news and
events in the postal community, locations of local post offices,
and provides various other links. There is also a place where
postal service customers can track the status of a package or
access other online mailing forms.
Canada
Post - http://www.canadapost.ca/splash.asp. This is the direct
link to the Canada Post Web site. Follow this link to view a quick
and free course in Canadian NDG sorting (http://www.canadapost.ca/business/ndg/default-e.asp).
USPS
PostalOne - http://www.pilot.uspspostalone.com. This is the
direct link to the USPS PostalOne Web site.
USPS Rapid Information
Bulletin Board System - http://ribbs.usps.gov. This is the
National Customer Support Center for the United States Postal
Service. It provides you mail-service updates, current weather
conditions, and other interesting facts pertaining to the Postal
Service.
Postal Rate Commission
- http://www.prc.gov. The Postal Rate Commission Web site provides
information about the organization, its function and procedures,
along with postal rates and fees. It also provides a location
where you can voice your opinion to the Consumer Advocate.
Nonprofit
Mailers - http://www.nonprofitmailers.org. The Alliance is
the primary representative of nonprofit mailers before the Postal
Rate Commission, at the United States Postal Service's (USPS)
Headquarters, and on Capitol Hill.
Postcom - http://www.postcom.org.
Postcom is the Association for Postal Commerce. Its Web site provides
you with up-to-date information regarding what is going on in
the "postal world." It includes links to other helpful sites,
as well as a place to contact your US Senators or Representatives.
We welcome comments and suggestions regarding Newscast. Please
send them to cc@g1.com. Please
be sure to include "NEWSCAST" in your subject line. Please look
for your next issue to arrive in your e-mail box on or near January
9, 2003.
Newscast - Volume 6, Issue 13
Date: December 29, 2003
Editor: Becki Dustin (cc@g1.com)
Asst. Editor: Denny Derr
Phone: 1-800-367-6950
Copyright © Group 1 Software, Inc. 2003. All Rights Reserved.
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NOTE: You are already subscribed to NewsCast if you received
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|