| Volume 6, Issue 12 | December 15, 2003 |
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This NewsCast is being provided to you as part of your Group 1 product maintenance and support plan. It is not intended for distribution outside of your Group 1 user base. Group 1 has taken the best security measures possible to protect your identity on this announce-only distribution list. 
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Group 1 recently sent the documents listed below to the primary user contacts on a maintenance plan via mass fax, mail, or with your product shipment. You may find these and other documents at www.g1.com/support. (Please have your user ID and password handy.) For our Fax-on-Demand system (FOD), please call 301-918-0781 and select menu option 4 to retrieve the document number indicated below. For List Services, visit the Technical Support - List Services area of our Web site to subscribe at www.g1.com/support. On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement. CODING PRODUCTS REF#: C1P26GBC - Greenbar listing for the December 2003 US Postal Database. Details load counts.
REF#: DPV260GC - Greenbar listing for the December 2003 Delivery Point Validation Version 2.6.0 Details load counts.
INTERNATIONAL PRODUCTS REF#: MCz240S1C03 - This one-page letter notifies customers of the availability of SortStream Canada 2.4.0 Product Update S01 for download from the Group 1 Web site, login to Support, Product Updates. S01 corrects two defects: 1-7708242 where a synchronization error occurs when processing a Lettermail job containing a batch that did not meet the minimum requirements for a mailing and 1-7716949 where an invalid postal code error is issued for US-entered Global Direct mailings. For details on the defects and corrections, please review document MCz240S1C03.
POSTAL PRODUCTS REF#: MUz636S1C03 - This two-page letter notifies customers of the availability of Product Update S01 for download from the Group 1 Web site, login to Support, Product Updates. S01 corrects three defects listed in detail in document MUz636S1C03. Palletization customers will need to install both Palletization Plus S01 and MailStream Plus S01. Customers running MailStream Plus without Palletization Plus are NOT required to install the update at this time. NOTE: MailStream Plus/Palletization Plus 6.3.6 Product Update C01 MUST be installed prior to installing the S01 Product Updates.
The following documents have recently been posted to the Pending Product Updates area of the Group 1 Support site. Once a Product Update becomes available, Group 1 will notify the primary user contact for that product via mass fax. You may find these and other documents at www.g1.com/support/. (Please have your user ID and password handy.) On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement.
Have you attended a Local User Group meeting
in your area recently? These meetings are a great way to share information
with others. Local User Groups are a great source of knowledge and
experience, as well as a great place to discuss what is happening
in the industry and how it may affect your organization. Check the
list below and attend a meeting at your next opportunity.
Local User Group chapters are open to ALL Group 1 customers. Membership and registration are handled on a local level. Group 1 clients are invited and encouraged to join the group of their choice. OHIO AREA
PENNSYLVANIA AREA
Sign up today for one of several excellent education
classes Group 1 is offering throughout the month of January. Classes
others than those listed below may be available upon request. Please
call 1-800-859-4133 for class dates and locations. These
classes give you the opportunity to get answers to your questions
and share experiences using Group 1 products. For more information
about Group 1 University's offerings or to register online, visit
our Web site at http://www.g1.com/education.
The following Public Seminars (Traditional Education Classes) are currently being offered:
. . .Several changes have been made to the Group 1 Service Source. The Service Source outlines all of the customer services provided by Group 1's technical post-sales departments and provides guidelines to help you use Technical Services as effectively as possible. The Service Source is maintained online and is available by selecting Service Source Online from the Support site menu. It is also available in Adobe PDF format by visiting www.g1.com/support/orientation/servicesource.pdf. . . . Visit our Online Discussion Forums to learn how this customer's
inquiry was answered:
Click Here to see the answer to this question.
Take a look at some of the recent updates and additions that have been made to this valuable section of our Web site. The FAQs are listed by product so you can easily find the questions that apply to your specific products. There is also a link to the FAQ Submission Form if you have a question/answer you would like to have considered. Below are a few of the most recent additions and updates to this area.
Which products and platforms are affected by Language Environment (LE)? Why don't the IBM system library names listed in the Group 1 documentation match those of my company's MVS or VSE operating system? For a complete list of all available FAQs, please visit the FAQ area of the Support Web site at www.g1.com/support/faq.
Effective June 30, 2003, Hewlett-Packard (HP) officially ended the support period for the 10.20 version of their HP-UX operating system. Therefore, in order to stay current with the direction of this operating system vendor and to continue providing state-of-the-art software for your HP-UX platform, Group 1 Software will be increasing the minimum supported version of the HP-UX operating system to 11.0 effective March 1, 2004. If you are currently operating on HP-UX 10.20, please make plans to upgrade your system to an 11.x version of HP-UX before March 1, 2004, in order to continue receiving technical support from Group 1. If you have any questions, please contact us via email at support@g1.com or by phone at 1-800-367-6950 and select menu option 4 to speak with a Technical Support Representative.
Back issues of NewsCast are being archived. Click previous issues to go the NewsCast homepage to review any prior issues. Below are some links that may be of interest to our customers:
USPS Web
Site Business Section - http://www.usps.com/smallbiz
We welcome comments and suggestions regarding Newscast. Please
send them to cc@g1.com. Please
be sure to include "NEWSCAST" in your subject line. Please look
for your next issue to arrive in your e-mail box on or near December
26, 2003. Subscription Information
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