Volume 6, Issue 11 December 2, 2003

This NewsCast is being provided to you as part of your Group 1 product maintenance and support plan. It is not intended for distribution outside of your Group 1 user base. Group 1 has taken the best security measures possible to protect your identity on this announce-only distribution list.
Inside this issue of NewsCast, look for articles concerning the following topics:

1. Technical Services Documentation Updates
2. Technical Services Pending Product Updates
3. Local User Groups - Here, There, and Everywhere!
4. Group 1 University Offerings
5. Group 1 Support Site Facts
6. FAQ Updates

    Archives and Links


Group 1 recently sent the documents listed below to the primary user contacts on a maintenance plan via mass fax, mail, or with your product shipment. You may find these and other documents at www.g1.com/support. (Please have your user ID and password handy.) For our Fax-on-Demand system (FOD), please call 301-918-0781 and select menu option 4 to retrieve the document number indicated below. For List Services, visit the Technical Support - List Services area of our Web site to subscribe at www.g1.com/support.

On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement.

CODING PRODUCTS

REF#: GTX320P1B03 - This one-page letter alerts GeoTAX 3.2.0 MVS customers to a problem - Defect 1-7660803. A workaround for this is detailed in the Product Alert.
LOC: WEB and FOD #5355 DIST: Mass Fax PLAT: MVS LIST SERVICES: Coding Products

REF#: GTX320S2A03 - This one-page letter notifies customers of the availability of Product Update S02 for GeoTAX 3.2.0. S02 corrects errors that occur after trying to match an address or ZIP Code using the GeoTAX matcher program when using LITELOAD or reduced database. This Product Update is available for download from the Group 1 Web site, login to Support, Product Updates.
LOC: WEB and FOD #5354 DIST: Mass Fax PLAT: All LIST SERVICES: Coding Products

GENERAL PRODUCT INFORMATION

REF#: AAA000T1C03 - This one-page letter notifies HP-UX customers that effective March 1, 2004, the minimum supported version of the HP-UX operating system will be 11.x. Customers are asked to upgrade to a supported version prior to that date.
LOC: WEB and FOD #7421 DIST: Mass Fax PLAT: UNIX LIST SERVICES: N/A

INTERNATIONAL PRODUCTS

REF#: CXz162RAB03 - This two-page letter announces the release of CODE-1 Plus International 1.6.2. It is highly recommended that you review the Technical Notes that correspond with this release. Technical Notes are available on the Group 1 Web site, login to Support, Product Documentation, Technical Product Info. The Technical Notes contain information about database compatibility, defect corrections and any enhancements or new features that were added to the product.
LOC: WEB and FOD #6435 DIST: In the Box PLAT: All LIST SERVICES: Can/Int'l Products

REF#: C6z302S2C03 - This two-page letter notifies customers of the availability of Canadian CODE-1 Plus 3.0.2 Product Update S02 for download from the Group 1 Web site, login to Support, Product Updates. S02 contains one enhancement and corrects two defects. All are listed in detail in the document. NOTE: Canadian CODE-1 Plus 3.0.2 Product Update C01 MUST be installed prior to installing Product Update S02.
LOC: WEB and FOD #6442 DIST: Mass Fax PLAT: All LIST SERVICES: Can/Int'l Products

POSTAL PRODUCTS

REF#: MSPG635C - Greenbar listing for the December 2003 USPS Reference File Version 6.3.5 Details file names and sizes.
LOC: WEB and FOD #4651 DIST: Web and FOD only PLAT: IBM Mainframe

REF#: MSPG636C - Greenbar listing for the December 2003 USPS Reference File Version 6.3.6 Details file names and sizes.
LOC: WEB and FOD #4650 DIST: Web and FOD only PLAT: IBM Mainframe





The following documents have recently been posted to the Pending Product Updates area of the Group 1 Support site. Once a Product Update becomes available, Group 1 will notify the primary user contact for that product via mass fax. You may find these and other documents at www.g1.com/support/. (Please have your user ID and password handy.)

On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement.

POSTAL PRODUCTS

REF#: MUz636S1A03
- This one-page letter contains detail regarding the Pending Product Update S01 for MailStream Plus 6.3.6/Palletization Plus 6.3.6 for all platforms. Status of this update will be available on the Group 1 Web site, login to Support, Product Updates. Only Palletization Plus customers will need to download this Product Update when it is available.
DIST: Will be mass-faxed upon availability PLAT: All Anticipated Availability of S01: 11/26/2003





Local User Group meeting are a great place to exchange information, share you ideas with others and learn more about Group 1 products. Please check the listings below and attend the meeting that is most convenient for you.

Local User Group chapters are open to ALL Group 1 customers. Membership and registration are handled on a local level. Group 1 clients are invited and encouraged to join the group of their choice.

OHIO AREA

Location: Banc One Center, Polaris Parkway, Columbus, Ohio
Date: Thursday, December 18, 2003
Time: 2:00 - 4:00 p.m.
Topic: TBA
Contact: Scott Saffell - scott_w_saffell@bankone.com and Jane Damschroder - jdamschroder@checkfree.com
Please click here for a summary of the September 25, 2003 meeting.

PENNSYLVANIA AREA

Location: UGI Utilities, Inc, 225 Morgantown Rd, Reading PA
Date: Wednesday, February 11, 2004 (The Snowdate will be February 18, 2004)
Time: TBA
Topic: There will be an offsite meeting at Vertis, Inc. More details will be available at a later date.
Contact: Susan Miller - smmiller@ugi.com
Please click here for a summary of the November 19, 2003 meeting.





Group 1 University is currently offering a variety of education classes in Maryland, California and Illinois for a number of Group 1 products. Don't miss the opportunity to bring something new and informative back to your company. For more information, visit Group 1 University's Web site at http://www.g1.com/education or give us a call at 1-800-859-4133.

December 18-19, 2003
eLearning - $375/student

The following Public Seminars (Traditional Education Classes) are currently being offered:

December 16-17, 2003
$1000/student
Maryland, California, Illinois
December 18-19, 2003
$750/student
Maryland, California, Illinois
December 15, 2003
$500/student
Maryland, California, Illinois
Call for January Dates
List Conversion
$500/student
Maryland, California, Illinois
Call for January Dates
Generalized Selection
$500/student
Maryland, California, Illinois
Call for January Dates
$500/student
Maryland, California, Illinois
Call for January Dates
$500/student
Maryland, California, Illinois




Did you know . . .

  • The distribution of NewsCast is the single largest incident that drives traffic to our Support site
  • Our Support site receives an average of 23,000 visits each month
  • The average peak time for visits occurs between 10:00 and 11:59 am EST
  • Over 90% of our visitors are using Microsoft Internet Explorer as their browser
  • Over 200 license files are downloaded on average each month
  • 100% of the customers that logged into our site during October had an e-mail address
    on record with Group 1
  • The CODE-1 Plus and Miscellaneous categories of our FAQs area received the highest
    number of visitors
  • The Documentation and Customer Communications area received the greatest number of visitors
    to the Support site (21.3% during October)
  • Of all the categories in the Documentation and Customer Communications area, User Documentation
    received the greatest percentage of visits
  • The most popular documents viewed during the month of October were the Education Guide
    and the MailStream Plus 6.3.6 Product Update C01 Product Update Announcement
  • 114 requests for support were submitted via the Support site
  • For software, Windows platform downloads had the highest volume
  • For product updates, MVS platform downloads had the highest volume followed closely by iSeries
  • MailStream Plus product updates accounted for 45% of the downloads during October



Take a look at some of the recent updates and additions that have been made to this valuable section of our Web site. The FAQs are listed by product so you can easily find the questions that apply to your specific products. There is also a link to the FAQ Submission Form if you have a question/answer you would like to have considered. Below are a few of the most recent additions and update to this area.

When I specify that Urbanizations are mixed amongst input address lines or that Firm names are mixed amongst address lines, what logic does CODE-1 Plus use in determining what address lines contain the Urbanization and Firm name?

Please click here for the answer to this CODE-1 Plus - Product Usage question.

Why am I receiving a MCH1202 error in GCDBLIO with an address match as well as with the IVP?

Please click here for the answer to this Geographic Coding Plus question.

When I run a job through GeoTAX, I get a different county name than what I got from CODE-1 Plus. Why is that and should I be concerned?

Please click here for the answer to this GeoTAX - General question.

What can I do if my Canada Address Accuracy has been negatively impacted by data changes due to CPC's Address Improvement initiative?

Please click here for the answer to this Canadian CODE-1 Plus - Product Usage question.

In the Control Totals Report what do the following lines refer to?

presented to street string matching 62806
matched using street string matching 2572
presented to street database matching 46639
matched using street database matching 6283

Please click here for the answer to this CODE-1 Plus - General question.

For a complete list of all available FAQs, please visit the FAQ area of the Support Web site at www.g1.com/support/faq.






Back issues of NewsCast are being archived. Click previous issues to go the NewsCast homepage to review any prior issues.

Below are some links that may be of interest to our customers:

Group 1's Web Page - http://www.g1.com. The Group 1 Software Web site provides customers with valuable information concerning different areas of the company. From this Web site, you can access education information, recent press releases, support, and much more useful information.

USPS Web Site Business Section - http://www.usps.com/smallbiz

The USPS Web Site - www.usps.gov. This Web site allows customers to check out the latest information regarding postage rates and fees, news and events in the postal community, locations of local post offices, and provides various other links. There is also a place where postal service customers can track the status of a package or access other online mailing forms.

Canada Post - http://www.canadapost.ca/splash.asp. This is the direct link to the Canada Post Web site. Follow this link to view a quick and free course in Canadian NDG sorting (http://www.canadapost.ca/business/ndg/default-e.asp).

USPS PostalOne - http://www.pilot.uspspostalone.com. This is the direct link to the USPS PostalOne Web site.

USPS Rapid Information Bulletin Board System - http://ribbs.usps.gov. This is the National Customer Support Center for the United States Postal Service. It provides you mail-service updates, current weather conditions, and other interesting facts pertaining to the Postal Service.

Postal Rate Commission - http://www.prc.gov. The Postal Rate Commission Web site provides information about the organization, its function and procedures, along with postal rates and fees. It also provides a location where you can voice your opinion to the Consumer Advocate.

Nonprofit Mailers - http://www.nonprofitmailers.org. The Alliance is the primary representative of nonprofit mailers before the Postal Rate Commission, at the United States Postal Service's (USPS) Headquarters, and on Capitol Hill.

Postcom - http://www.postcom.org. Postcom is the Association for Postal Commerce. Its Web site provides you with up-to-date information regarding what is going on in the "postal world." It includes links to other helpful sites, as well as a place to contact your US Senators or Representatives.




We welcome comments and suggestions regarding Newscast. Please send them to cc@g1.com. Please be sure to include "NEWSCAST" in your subject line. Please look for your next issue to arrive in your e-mail box on or near December 15, 2003.

Newscast - Volume 6, Issue 11
Date: December 2, 2003
Editor: Becki Dustin (cc@g1.com) Asst. Editor: Denny Derr
Phone: 1-800-367-6950

Copyright © Group 1 Software, Inc. 2003. All Rights Reserved.

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