Volume 5, Issue 8 August 23, 2002

This NewsCast is being provided to you as part of your Group 1 product maintenance and support plan. It is not intended for distribution outside of your Group 1 user base. Group 1 has taken the best security measures possible to protect your identity on this announce-only distribution list.
Inside this issue of Newscast, look for articles concerning the following topics:

1. Technical Services Documentation Updates
2. Local User Groups - Any Questions?
3. A New "Home" for Product Updates on the Support Web site
4. Classes Available
5. Available FAQs

    Archives and Links

1. Technical Services Documentation Updates

Group 1 recently sent the documents listed below to the primary user contacts on a maintenance plan via mass fax, mail, or with your product shipment. You may find these and other documents at www.g1.com/support. (Please have your user ID and password handy.) For our Fax-on-Demand system (FOD), please call 301-918-0781 and select menu option 4 to retrieve the document number indicated below. For LISTSERV, visit the Technical Support - Electronic Product Notification area of our Web site to subscribe at www.g1.com/support.

On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement.


CODING PRODUCTS

REF#: C1P25GB8 - Greenbar listing for the August 2002 US Postal Database Version 2.5. Details load counts.
LOC: WEB and FOD #6151 DIST: WEB and FOD only PLAT: IBM Mainframe

REF#: C1P2507d3 - This one-page letter informs all CODE-1 Plus customers that CODE-1 Plus 2.4.0 will no longer provide a CASS PS Form 3553 after July 31, 2002.
LOC: WEB and FOD #5382 DIST: Mass Fax PLAT: All LISTSERV: CODING_PRODS

REF#: DPV250G8 - Greenbar listing for the August 2002 Delivery Point Validation Version 2.5. Details load counts.
LOC: WEB and FOD #6152 DIST: WEB and FOD only PLAT: IBM Mainframe

REF#: GTX3008d1 - This one-page letters reminds customers to upgrade to version 2.5.0 of CODE-1 Plus - version 2.4.0 expires on February 1, 2003.
LOC: WEB and FOD #5383 DIST: Mass Fax PLAT: All LISTSERV: CODING_PRODS

INTERNATIONAL PRODUCTS

REF#: C6P3018d1 - This two-page letter announces the release of Canadian CODE-1 Plus for the Unix platform. Technical Notes are available through Special Request Download. The access code is provided in the letter.
LOC: WEB and FOD #6428 DIST: In Box PLAT: Unix LISTSERV: CAN-INT_PRODS

REF#: SSCG2319 - Greenbar listing for the September 2002 CPC Reference File. Details file names and sizes.
LOC: WEB and FOD #6364 DIST: WEB and FOD only PLAT: IBM Mainframe

OTHER PRODUCTS

REF#: AAA008d1 - This one-page letter announces the addition of a new Product Update download page to the Support web page.
LOC: WEB and FOD #7421 DIST: Mass Fax PLAT: All LISTSERV: REGULATORY

POSTAL PRODUCTS

REF#: MSP6347d2 - This two-page letter informs customers of three defects (1-4100322, 1-4113554, 1-4122307) that have been identified and corrected. The Special Request Download Access Code is provided in the letter.
LOC: WEB and FOD #4678 DIST: Mass Fax PLAT: All (no AS/400) LISTSERV: POSTAL_PRODS

REF#: MSP6347d3 - This two-page letter informs customers of several defects that have been identified and corrected. The Special Request Download Access Code is provided in the letter.
LOC: WEB and FOD #4677 DIST: Mass Fax PLAT: AS/400 LISTSERV: POSTAL_PRODS




2. Local User Groups - Any Questions?

If you are receiving NewsCast and read about a Local User Group meeting in your area, share the information with others in your organization. Local User Groups are a great source of knowledge and experience. These meetings are also a great way to share ideas and meet fellow users - visit or join one at the next opportunity.

Local User Group chapters are open to ALL Group 1 customers. Membership and registration are handled on a local level. Group 1 clients are invited and encouraged to join the group of their choice.

OHIO AREA

Location: Banc One Center, 1111 Polaris Parkway, Columbus, Ohio
Date: Thursday, September 12, 2002
Time: 11:30 a.m. - 1:30 p.m.
Topic: This meeting will include updates on License Management, DPV, CODE-1 Plus, and MailStream Plus
Contact: Mitchell Williams - MWilliams@DirectGraphics.com

PENNSYLVANIA AREA

Location: UGI Utilities, Inc., 225 Morgantown Road, Reading, Pennsylvania
Date: Wednesday, September 18, 2002
Time: 9:00 a.m.
Topic: This meeting will be a class for CODE-1 Plus given by Rob Sayne, Group 1 Software
Contact: Susan Miller - smmiller@ugi.com and Dennis Bratcher - dbratcher@dimarkinc.com




3. A New "Home" for Product Updates on the Support Web site

Starting Friday, August 16, Group 1 customers will now have a new and improved method for obtaining their Product Updates from our Support Web site. The process is even simpler than before. You will continue to receive a letter notifying you that a Product Update is available and what it pertains to. Then, you'll simply login to the Support area of our Web site, select Product Updates from the menu, and receive a customized list of all available Updates for the products and platforms your company currently has under maintenance. Each available update will have a description of what it pertains to, along with links to relevant announcements and documentation.

The installation instructions are now a built-in part of the download process. You will receive pop-ups instructing you in the basics of getting the file(s) onto your PC, along with links to the relevant platform installation instructions for loading the Update onto your platform. The interface for this is similar to what is used in the Product and Database Downloads area.

In addition, enhancements were made to the Product Downloads and Database Downloads areas that provide a consistent look and feel and more descriptive data on what is presented to you.

IMPORTANT NOTE: Please be advised that all Product Updates processed prior to August 16, 2002 can continue to be accessed via the Special Request Downloads (SRD) area according to the communications provided for that Update.

We encourage you to sign into the Support Web site periodically (select Product Updates from the menu) to see what Updates are available for the products and platforms that you currently have under maintenance. The direct link is www.g1.com/support/dspavlupd.asp. If you do not know your User ID and password, simply request that it be e-mailed to you via the instructions provided on the login page. If you have any problems or issues, please contact Technical Support at www.g1.com/support/requestsupport.asp or support@g1.com.




4. Classes Available

Education classes are currently being offered in Maryland, Texas, and Illinois for a number of Group 1 products. Don't miss out on this opportunity to bring something new back to your company. For more information regarding education classes currently being offered or other classes not listed below, visit Group 1 University's Web page at www.g1.com/education or call us at 1-800-859-4133.

August 27 - 28, 2002 CODE-1 Plus w/Dispatcher4 California/Illinois/Maryland
September 10 - 11, 2002 CODE-1 Plus Maryland/Illinois
September 12 - 13, 2002 MailStream Plus Maryland/Illinois
September 17 - 18, 2002 CODE-1 Plus Maryland/Illinois/California/Texas
September 19 - 20, 2002

MailStream Plus

Maryland/Illinois/California/Texas
September 24 - 25, 2002 CODE-1 Plus Maryland/Illinois/California
September 26 - 27, 2002 MailStream Plus Maryland/Illinois/California




5. Available FAQs

Have you been to visit the FAQ section of the Group 1 Web site? If you have, then you know how valuable this part of our Web site can be. The FAQs are listed by product so you can easily find the questions that apply to your specific products. There is also a link to the FAQ Submission Form if you have a question/answer you would like to have considered. Below are a few of the many FAQs available to you.

For Release 2.5, will it be necessary to recompile my application that calls C1MATCHx? Are the new copybooks available for review?

Please click here for the answer to this question.

If DPV stops processing, what happens to my CODE-1 Plus job?

Please click here for the answer to this question.

Can MailStream Plus 6.3.4 generate a unique Job ID number for Mail.dat files?

Please click here for the answer to this question.

Since a USPS Form 3553 CASS Summary Report is no longer required when submitting a mailing, how does the Post Office know that a mailing has been processed using CASS-certified software?

Please click here for the answer to this question.

For a complete list of all available FAQs, please visit the FAQ area of the Support Web site at www.g1.com/support/faq.




Archives and Links

Back issues of NewsCast are being archived. Click previous issues to go the NewsCast homepage to review any prior issues.

Below are some links that may be of interest to our customers:

Group 1's Web Page - http://www.g1.com. The Group 1 Software Web site provides customers with valuable information concerning different areas of the company. From this Web site, you can access education information, recent press releases, support, and much more useful information.

USPS Web Site Business Section - http://www.usps.com/smallbiz

The USPS Web Site - www.usps.gov. This Web site allows customers to check out the latest information regarding postage rates and fees, news and events in the postal community, locations of local post offices, and provides various other links. There is also a place where postal service customers can track the status of a package or access other online mailing forms.

Canada Post - http://www.canadapost.ca/splash.asp. This is the direct link to the Canada Post Web site.

USPS PostalOne - http://www.pilot.uspspostalone.com. This is the direct link to the USPS PostalOne Web site.

USPS Rapid Information Bulletin Board System - http://ribbs.usps.gov. This is the National Customer Support Center for the United States Postal Service. It provides you mail-service updates, current weather conditions, and other interesting facts pertaining to the Postal Service.

Postal Rate Commission - http://www.prc.gov. The Postal Rate Commission Web site provides information about the organization, its function and procedures, along with postal rates and fees. It also provides a location where you can voice your opinion to the Consumer Advocate.

Nonprofit Mailers - http://www.nonprofitmailers.org. The Alliance is the primary representative of nonprofit mailers before the Postal Rate Commission, at the United States Postal Service's (USPS) Headquarters, and on Capitol Hill.

Postcom - http://www.postcom.org. Postcom is the Association for Postal Commerce. Its Web site provides you with up-to-date information regarding what is going on in the "postal world." It includes links to other helpful sites, as well as a place to contact your U.S. Senators or Representatives.




We welcome comments and suggestions regarding Newscast. Please send them to cc@g1.com. Please be sure to include "NEWSCAST" in your subject line. Please look for your next issue to arrive in your e-mail box on or near August 29, 2002.

Newscast - Volume 5, Issue 8
Date: August 23, 2002
Editor: Becki Dustin (cc@g1.com) Asst. Editor: Denny Derr
Phone: 1-800-367-6950
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