Technical Services Communication Updates

Group 1 recently provided the documents listed below to the primary user contacts on a maintenance plan via email, fax, mail or the Web. Ship to contacts received release information with the product shipment. You can find these and other documents at http://www.g1.com/support. (You will need your user ID and password.) For List Services, visit the Technical Support – List Services area of our Web site to subscribe at http://www.g1.com/support, List Services.

On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement.

Canadian and International Products


  • REF#: cpcExLtr1008
    This one-page letter contains the expiration dates for the October 2008 CPC Reference File.
  • LOC: Customer Communications
  • DIST: Web
  • PLAT: All
  • LIST SERVICES: N/A
  • REF#: SSCG262A08
    Greenbar listing for the October 2008 CPC Reference File. Details file names and sizes.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: All
  • LIST SERVICES: N/A

Centrus/Geo Products


  • REF#: PTD000D1908
    This two-page document informs customers of changes to be made to the Insurance Premium Districts database as of its November release. Of the customers who use this database, the changes in this letter will impact only those with AddressBroker, GeoStan and Spatial+. Additional details are provided in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: Windows, Unix and Linux
  • LIST SERVICES: Centrus/Geo Products
  • REF#: CAA000P1908
    This two-page letter notifies customers of the availability of the September 2008 Release of Centrus Data Products. Media has been shipped.
  • LOC: Customer Communications
  • DIST: In the box
  • PLAT: All
  • LIST SERVICES: Centrus/Geo Products
  • REF#: CAA000TN808_OS390
    These Technical Notes provide information about changes, updates, enhancements and known issues for the Centrus OS/390 Product Suite in its August 2008 release version. From July to August 2008 releases, no changes have been made to this product suite.
  • LOC: Technical Product Info
  • DIST: In the box
  • PLAT: MVS
  • LIST SERVICES: N/A
  • REF#: GSL000P1808
    This two-page letter informs customers that, with the anticipated November 2008 release of Customer Data Quality Platform, support will be discontinued for GeoTAX ES 4.0.0 and all versions released prior to 4.0.0. Additional information is included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: All
  • LIST SERVICES: Centrus/Geo Products
  • REF#: KGB000P1808
    This two-page letter informs customers that, with the anticipated November 2008 release of Customer Data Quality Platform, support will be discontinued for GeoStan ES 3.0.0 and all versions released prior to 3.0.0. Additional information is included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: All
  • LIST SERVICES: Centrus/Geo Products

Coding Products


  • REF#: ADN5xxRA908
    This 15-page letter announces the release of the Second Quarter 2008 updates to the server and subscription data sets for the Address Now. Details of the release are provided in the letter.
  • LOC: Customer Communications
  • DIST: Email and In the box
  • PLAT: All – Linux, Unix and Windows
  • LIST SERVICES: Coding Products
  • REF#: DQC000P1908
    This two-page letter announces that with the anticipated November 2008 release of Customer Data Quality (CDQ) Platform, support will be discontinued for the underlying server and server components. Detailed information about how this impacts the connectors is included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: All – Unix, Linux and Windows
  • LIST SERVICES: Coding Products
  • REF#: DQC000P2908
    This two-page letter announces that with the anticipated November 2008 release of Customer Data Quality (CDQ) Platform, support will be discontinued for the underlying server and server components. Detailed information about how this impacts the connectors is included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: All – Unix, Linux and Windows
  • LIST SERVICES: Coding Products
  • REF#: DQC000P3908
    This two-page letter announces that with the anticipated November 2008 release of Customer Data Quality (CDQ) Platform, support will be discontinued for the underlying server and server components. Detailed information about how this impacts the connectors is included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: All – Unix, Linux and Windows
  • LIST SERVICES: Coding Products
  • REF#: DQC000P4908
    This two-page letter announces that with the anticipated November 2008 release of Customer Data Quality (CDQ) Platform, support will be discontinued for the underlying server and server components. Detailed information about how this impacts the connectors is included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: All – Unix, Linux and Windows
  • LIST SERVICES: Coding Products
  • REF#: C1P32GB908
    Greenbar listing for the September 2008 US Postal Database Versions 3.1.0 and 3.2.0. Details load counts.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: Mainframe
  • LIST SERVICES: N/A
  • REF#: 2FL790MTB908
    MVS Technical Bulletin listing for the September 2008 Finalist 7.9.0 database. Details load counts.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: Mainframe: MVS
  • LIST SERVICES: N/A
  • REF#: 2FL790VTB908
    VSE Technical Bulletin listing for the September 2008 Finalist 7.9.0 database. Details load counts.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: Mainframe: VSE
  • LIST SERVICES: N/A

DOC1 Generate


  • REF#: DOC154RA908_M1
    This two-page letter announces the Maintenance 1 (M1) release of DOC1® Suite 5.4, provides details of the release and refers customers to resources for additional information.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: All
  • LIST SERVICES: N/A

General Announcements


    There are no new general announcements at this time.

Hosted Services


    There are no new Hosted Services announcements at this time.

List Products


    There are no new List Product announcements at this time.

Other Products


  • REF#: DPV32GB908
    Greenbar listing for the September 2008 Delivery Point Validation (DPV™) database. Details load counts.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: Mainframe
  • LIST SERVICES: N/A
  • REF#: DPVFMVGB908
    Greenbar listing for the September 2008 Delivery Point Validation (DPV™) Flat File database for MVS and VSE. Details load counts.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: Mainframe
  • LIST SERVICES: N/A
  • REF#: LACSMVGB908
    Greenbar listing for the September 2008 LACSLink™ database for MVS and VSE.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: Mainframe
  • LIST SERVICES: N/A

Postal Products


  • REF#: MSPG791A08
    Greenbar listing for the October 2008 MailStream Plus 7.9.1 USPS® Reference File. Details file names and sizes.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: Mainframe
  • LIST SERVICES: N/A
  • REF#: MSPG790A08
    Greenbar listing for the October 2008 7.9.0 USPS® Reference File. Details file names and sizes.
  • LOC: Greenbars and Technical Bulletins
  • DIST: Web
  • PLAT: Mainframe
  • LIST SERVICES: N/A

Sagent Products


  • REF#: 1DF650C2908
    This eight-page letter notifies customers of the availability of Product Update C02 for Sagent Data Flow 6.5.0 32-Bit Non-Unicode on the Windows and Solaris platforms. Details about the multiple change requests addressed in this product update are included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: Windows and Unix:Solaris
  • LIST SERVICES: Sagent Products
  • REF#: 1DF650C2908_FR
    This eight-page French version of the letter notifies customers of the availability of Product Update C02 for Sagent Data Flow 6.5.0 32-Bit Non-Unicode on the Windows and Solaris platforms. Details about the multiple change requests addressed in this product update are included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: Windows and Unix:Solaris
  • LIST SERVICES: Sagent Products
  • REF#: 1DF650C2908_DE
    This eight-page German version of the letter notifies customers of the availability of Product Update C02 for Sagent Data Flow 6.5.0 32-Bit Non-Unicode on the Windows and Solaris platforms. Details about the multiple change requests addressed in this product update are included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: Windows and Unix:Solaris
  • LIST SERVICES: Sagent Products
  • REF#: CAA000C1908
    This six-page document notifies customers of the availability of Product Update C01 for the Advanced Transforms on the Windows platform for the 32-bit non-Unicode version of Sagent Data Flow 6.5.0. Details about the multiple change requests addressed in this product update are included in the letter.
  • LOC: Customer Communications
  • DIST: Email
  • PLAT: Windows
  • LIST SERVICES: Sagent Products

Technical Services Pending Product Updates

The following documents have recently been posted to the Pending Product Updates area of the Group 1 Support site. Once a Product Update becomes available, Group 1 will notify the primary user contact for that product via email. You may find these and other documents at http://www.g1.com/support/. (You will need your user ID and password).

On our Web site, customers may NOT have access to all information listed below. It is only accessible if your company licenses the particular product and/or platform addressed by the announcement.

  • REF#: MUz791S1908
    This two-page letter notifies customers of the availability of this Pending Product Update S01 for MailStream Plus 7.9.1 Details about change requests are included in the letter.
  • LOC: Customer Communications
  • DIST: Web
  • PLAT: All
  • LIST SERVICES: N/A

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Use FTP to Send Large Files

Do you need to send the Technical Support department a large file? Are you unable to send it because of your corporate file size restrictions on outgoing emails? We have a solution for you: Use File Transfer Protocol (FTP) to transfer your larger data files. FTP is a great online support option because it allows us to deliver files to you in the unlikely event that there is an issue with your product download area on the Support Site.

Our FTP server supports both standard and secure FTP protocols. Each user has access to their own FTP directory to ensure greater file privacy and security. The following document describes several ways to access our FTP server, including step-by-step instructions on using one of the more popular FTP clients:

How to upload files into an FTP directory

FTP is the ability to exchange and manipulate files over a computer network, with programs that are available for various operating systems. The FTP transfer process through Group 1 is fast, easy and secure.

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Update Your Contact Mailing Address Online

It was previously announced that you, our customer, could update your email address, phone and fax numbers for your contact records. In addition to this announcement, quick links were provided for submitting requests to update additional information.

Group 1 is pleased to announce that updating your address data is now fully accessible online! Simply log in to the Group 1 Support Web site at http://www.g1.com/support/, and follow the directions below:

  1. Select Update Contact Info from the navigation menu and view your contact details.


  2. Under "Contact Details," click on Edit My Personal Profile.


  3. Address changes are managed at the company level, so select Contact Address Administration on the left and you can view a list of all addresses that are associated with your account.

    To select an address that is already listed, complete steps 4 and 5. To create a new address, skip steps 4 and 5 and complete steps 6 through 8.


  4. To select one that is already in the list, click on the left arrow beside the correct address in order to select the record.


  5. Place a check mark in the check box that appears, and then click Save.


  6. To create a new address, select New.


  7. Enter in the new address information and place a check mark in the Primary User check box.


  8. Click Save. Your new address should now be the only address checked as the "primary" address.

If there are other changes you would like to request, you may submit a service request and tell us what you need changed. You will also be able to see the status of these service requests online. The Update Contact Info page will display once every 90 days as a reminder to keep your data current.

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Group 1 University Classes

For further information or to register for any of the intensives or other classes listed below, please visit the Group 1 University Web site, http://www.g1.com/Education, and choose Online Registration on the left sidebar. Seating is limited, so register early!

CODE-1 Plus

October 14 – 15, 2008 in Lanham, MD
November 11 – 12, 2008 in Lanham, MD
December 9 – 10, 2008 in Lanham, MD

In this course, you will learn how CODE-1 Plus improves the address quality of mail, saving you the time and money it takes to reprocess undeliverable mail. Additionally, you will learn mailing concepts and techniques to return a complete standardized address.

Duration: 2 days

Objectives:

  • Understand the capabilities and benefits of CODE-1 Plus
  • Understand the CODE-1 Plus system flow and relationships
  • Understand the CASS™ requirements and the CASS™ report
  • Search the CODE-1 Plus database using the Interactive System to answer specific queries
  • Define and discuss US Postal Service™ terminology and concepts
  • Create and submit a batch job that invokes the CODE-1 Plus driver program, access the matching subroutine and produce reports
  • Learn the basic features and functions of supplemental processing options, including EWS, DPV™ and RDI™

DOC1 Series 4 Basic

October 14 – 16, 2008 in Addison, TX

This course concentrates on the DOC1 Designer suite and introduces the DOC1 Generate Production environment. The course covers data and print stream manipulation, document logic control and the use of fonts, images, overlays, lines, text and boxes.

Duration: 2.5 to 3 days

DOC1 Series 5 Basic – "Understanding the Essentials"

October 28 – 30, 2008 in Lisle, IL
December 9 – 11, 2008 in Lisle, IL

This complete hands-on training course enables you to master everything from the basic DOC1 Series 5 functions to more complex features. Through exercises designed to simulate real-life applications, this course will be delivered in a step-by-step interactive educational atmosphere.

Duration: 2.5 to 3 days

DOC1 Series 5 Advanced – "Total Knowledge of Solutions"

October 21 – 23, 2008 in Addison, TX

This course is different than our traditional instructor-led courses in that it guides students through complex logic and allows them to solidify and apply the information while resolving real business needs. This course is designed for advanced users and will allow students to immediately use the knowledge gained with self-paced skill-building exercises.

Duration: 2.5 to 3 days

Objectives:

  • Obtain in-depth exposure to logic techniques
  • Use DOC1 Series 5 to build applications that resolve real business requirements

DOC1 Series 5 PCE (Post Composition Engine) – “Modification Scripting Tool”

September 30 – October 2, 2008 in Addison, TX

In this course, students will receive comprehensive training in the use of the DOC1 PCE tool. Fundamental techniques and practical exposure through popular post-processing scripts will be the core of this course. This course concentrates solely on handling the requirements of post-processing with hands-on exercises to reemphasize techniques.

Duration: 2.5 to 3 days

Objective:

  • Learn about common PCE script operations through self-paced exercises designed to focus on satisfying common business requirements.

List Conversion Plus

December 2, 2008 in Lanham, MD

In this course, you will learn how to convert files to a standard in-house format using List Conversion Plus.

Duration: 1 day

Objectives:

  • Be able to describe the List Conversion Plus system and its components
  • Identify and use work areas
  • Be able to describe the name and address parsing functions
  • Create and run a batch job that converts multiple input files to one standard format

MailStream Plus

October 16 – 17, 2008 in Lanham, MD
November 13 – 14, 2008 in Lanham, MD
December 11 – 12, 2008 in Lanham, MD

You will learn how MailStream Plus presorts your mailing file to USPS® specifications. Basic USPS® regulations and possible postal discounts for selected classes of mail will be discussed.

Duration: 1.5 days

Objectives:

  • Be able to discuss the MailStream Plus system components and functions
  • Understand the USPS® system of pricing tiers and their relationship to worksharing
  • Create and submit batch jobs for different mailing classes and types
  • Generate and review MailStream Plus reports
  • Understand the benefits of a default-driven mail sortation system

Merge/Purge Plus

December 3, 2008 in Lanham, MD

In this course, you will learn how to merge multiple name/address files and delete duplicate records using Merge/Purge Plus.

Duration: 1 day

Objectives:

  • Learn about the Merge/Purge Plus features and system components
  • Define a duplicate and list the kinds of duplicates that Merge/Purge Plus can identify
  • Create and run a batch job
  • Analyze and review reports generated by Merge/Purge Plus

Sagent Solution (Data Flow)

October 7 – 9, 2008 in Lanham, MD
December 9 – 11, 2008 in Addison, TX

This course introduces you to the design, customization and creation of business intelligence solutions using the Sagent Platform. You will be guided through the individual components that make up the full Sagent Solution using hands-on labs and exercises.

Duration: 2.5 – 3 days

Objectives – Upon completion, the student will be able to:

  • Create and optimize Sagent data load plans to access, analyze and collaborate on data
  • Use Sagent Analysis to summarize results by multiple dimensions
  • Create and optimize graphical, aggregate and logical views of databases
  • Manage DataMart security and administrative environment
  • Extract legacy data from a source database and load a target data warehouse
  • Configure and use WebLink to access the data warehouse over the Internet

StreamWeaver

October 7 – 10, 2008 in Lisle, IL
October 28 – 31, 2008 in Lanham, MD
November 18 – 21, 2008 in Lisle, IL

This workshop is appropriate for new technical StreamWeaver users or those who attended training prior to the release of StreamWeaver 4.0.

Duration: 3.5 days

Objectives – Upon completion, the student will be able to code StreamWeaver to perform the following:

  • Reorder pages within documents
  • Add, delete or modify barcodes for insertion equipment
  • Create multiple-document output
  • Consolidate documents
  • Insert pages into a document
  • Create extract files

Advanced StreamWeaver

October 21 – 22, 2008 in Lisle, IL

In this course, you will learn advanced topics in the StreamWeaver environment.

Duration: 1.5 days

Prerequisite for this class: Attendance of the StreamWeaver development workshop or equivalent and a minimum of six months active experience creating and/or maintaining StreamWeaver applications.

Objectives – Upon completion, the student will be able to:

  • Make calls to external libraries
  • Cleanse addresses and presort documents in accordance with USPS® CASS™ and PAVE™ regulations
  • Create indexes that can be used by the StreamWeaver Reprint module as well as creating control files for runs of that module
  • Parse data on a record basis, thereby allowing StreamWeaver to handle non-print stream files or nonstandard data
  • Use the Variables Tag group to populate data on page layouts

VeriMove

Call for dates. This course is only given onsite.

This course will teach you how to comply with the USPS® Move/Update requirement.

Duration: 1 day

Objectives – Upon completion, the student will be able to:

  • Describe the Move/Update requirements of the USPS®
  • Understand installation and certification requirements for VeriMove and National Change of AddressLink™ (NCOALink™)
  • Set up the VeriMove software to match your site's requirements
  • Set up and run VeriMove batch jobs

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