Featured White Paper
Acts of Intelligence
Seven "best practices" for high-volume mailers to mitigate the impact of the proposed USPS® postal rate changes,save money and improve customer relations.
Featured Case Study
San Francisco Public Utilities Commission Delivers Easier-To-Read Bills, Enhanced Customer Service
Faced with a growing number of billing-related customer calls, San Francisco Public Utilities Commission (SFPUC) redesigns its bills and improves customer service with Group 1’s DOC1 and e2 solutions.
Featured Demo
DOC1 Series 5 Demo
See how our DOC1 Series 5 end-to-end CCM solution manages every aspect of your critical documents.
Statement Redesign
Improve your customer communications.
A clear, concise statement reduces customer frustration and billing related inquiries — especially when new services are added. It also represents one of your best opportunities to reach customers with targeted, high-impact offers.
Dynamic document composition offers you a powerful tool to connect with customers — in both print and digital formats.
Increase revenue, lower costs and boost customer satisfaction.
Pitney Bowes Group 1 Software makes it easy to create well designed statements and target messages based on a customer’s unique profile. No other document composition system combines a centralized Work Center, document layout and logic map to simplify development and maintenance of applications. Statement-based messaging also helps reduce direct marketing costs, while increasing response rates.
- Generate easy–to–read statements
- Create content though a central console
- Consolidate billing for multiple services
- Reduce calls for billing inquiries
- Enable CSRs to view customer documents
- Present statements online
Take advantage of our Document Composition solutions today and use your existing touch-points to serve customers even better.