Pitney Bowes Group 1 Software


Medicaid Communications Management

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Maintain Compliance and Reduce Costs

In an effort to help Medicaid Agencies comply with ever changing regulations, Group 1 Software developed its Medicaid Communications Management (MCM) solution. Built on the same business process concept as our Customer Communication Management (CCM) solution, MCM consists of multiple, interacting solutions sets that provide comprehensive management of communications between Medicaid agents, beneficiaries, and providers. The end result — increased productivity, elevated service satisfaction levels, tailored communications, and above all, reduced communications expense.

MCM Architecture

Improve Existing MMIS

Medicaid Communications Management addresses the challenges of Medicaid Management Information Systems (MMIS) operations and offers additional benefits to cut costs and promote improved communications.

  • Better labor productivity and a reduction of manual processing
  • Flexible communications preferences
  • Enhanced medical record management
  • Best–in–class data quality
  • Efficient mass customized communications
  • Enhanced Record Management
Contact Information

Phone: 800.368.5806

Email: info@g1.com