Customer Intelligence
Learn why customer intelligence is an essential part of Customer Communication Management.
Featured White Paper
Data Quality: The Foundation of Operational Effectiveness
Provides insight into the requisite components of a data quality solution.
Featured Case Study
Centris AG Implements DOC1 On-Demand to Provide Clients with Real-Time Document Generation
Centris AG is implementing Group 1's CCM On-Demand solution to help simplify and improve its customer communications.
Real-time Address Verification
Validate data at the point of customer contact.
Data entry accounts for 40% of data quality problems. And whether an address error occurs in your call center, on your web site or in a processing center, it will soon impact every facet of your operations from claims to collections.
Real-time address correction is an essential component of all customer-facing applications — because you can ensure accuracy while you’re still in contact with your customer.
Improve mail delivery and customer satisfaction.
Pitney Bowes Group 1 Software captures, corrects and verifies address data in real-time, so you can prevent inaccurate data from corrupting your database. With intuitive look-ups, it only takes a few key strokes to generate an accurate postal address in any of over 230 countries — automatically formatted to local postal specifications.
- Perfect for call centers and web environments
- Quicker data entry, fewer mistakes
- Enables straight-thru processing initiatives
- Ensure statements are delivered on time
- Mitigate the expenses of returned mail
- Qualify for postal discounts
Take advantage of our Global Address Cleansing solutions today and enhance your data quality right from the start.