Featured White Paper
A New Approach to Group Billing Reconciliation
Examine structured business processes based on customer communications management and Web-based mailstream tools that enable both insurer and customer to document and agree upon exceptions in real time – creating and interactive group billing reconciliati
Featured Case Study
Aetna and Pitney Bowes - Partners in Progress
In an unprecedented partnership, Aetna and Pitney Bowes join forces to create a state-of-the-art automated document factory.
Life & Health Insurance
8 of the Top 10 Health Insurers Depend on Pitney Bowes Group 1 Software
Increased competition. Rising customer expectations. Heightened compliance requirements. Insurance carriers are faced with unique challenges in their quest to improve profitability, reduce costs and strengthen relationships with subscribers and partners.
Leading insurance providers have tapped into a previously underutilized resource — customer, production and channel intelligence — to improve virtually every critical business process. With Pitney Bowes Group 1 solutions, product managers are developing profitable line extensions. Accounts Receivables heads are using electronic delivery methods to shorten time–to–payment cycles. Mail center managers are stepping up to more complex compliance mandates — and finding ways to still lower costs. Sales and marketing professionals are customizing correspondence, from Explanation of Benefits to monthly statements. And operations managers are reengineering business processes to reduce errors and improve productivity.
Customer Communication Management opens new doors of opportunity.
- Equip providers with the tools to view EOBs and statements 24/7
- Track the production of every single page to ensure HIPAA-compliant distribution
- Improve quality and accuracy by validating customer data in real time
- Hone in on high-potential cross-sell opportunities through 360° targeting
- Modify mission critical communications on–the–fly with print-stream engineering
- Assign accurate territory ratings to assess risk and calculate accurate premiums
- Validate risk location automatically using automated underwriting tools
Pitney Bowes Group 1 Software provides the decision-making support and the hard dollar savings that help carriers respond to competition, redefine themselves, and thrive in a fast-changing, highly competitive industry. Learn more about the challenges and opportunities facing the Life & Health Insurance industry.
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