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Telecommunications Case Study Listing
- Aetna and Pitney Bowes - Partners in Progress
- In an unprecedented partnership, Aetna and Pitney Bowes join forces to create a state-of-the-art automated document factory.
- CCM Solution Provides Key Technology for Grameenphone's Flexible Invoice Generation System
- Grameenphone implements a comprehensive CCM solution, enabling more efficient operations, greater customer convenience, and ultimately, enhanced user satisfaction.
- ICG Communications Calls on DOC1 for Flexible Bill Formatting
- ICG Communications implements DOC1 to provide customized and tailored statements to customers.
- Latin American Telecom Automates Billing Production
- A telecommunications provider automates billing production to increase productivity and customer satisfaction.
- Maxcom Telecomunicaciones
- Maxcom Telecomunicaciones incorporated DOC1 Design, Generate and e2 Vault to greatly improve the quality of their customer care.
- Petersburg Life Reduces Returned Mail by Half
- StreamWeaver, Finalist, and SmartMailer solutions allow Petersburg Life to drastically reduce costs while improving relations with customers and agents.
- PHEAA Sets a New Standard in Higher Education with Pitney Bowes Solutions
- Pennsylvania’s Higher Education Assistance Agency implements StreamWeaver and Finalist as part of their state–of–the–art solution.
- Shenzhen Telecom Improves Customer Service through Better Bills
- Shenzhen Telecom uses CCM solution to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
- Slovak Telecom Manages Personalized Customer Communications for Multi-Channel Delivery
- Slovak Telecom implemented Group 1's DOC1 design/generate/print solution to create and manage personalized invoices for multi-channel delivery.
- Telecommunications Provider COMCEL Improves Customer Service Using DOC1
- COMCEL implements DOC1 Archive in less than a week to provide web access to customers, account managers and customer service agents.
- Telefonica Brazil Improves Communication with Clients
- Telefonica transforms invoices into electronic documents to improve communication with clients.