Thomas Cook Errata Letter
Group 1’s CCM solutions were used to create Thomas Cook’s errata letter that informs customers of changing conditions related to their planned travel.
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- Flight Information
- The changed flight information was automatically retrieved from the transaction database.
- Reference Information
- Important transactional and reference information was also pulled from the customer and transaction database.
- Salutation
- The letter was personalized automatically based on data stored in Thomas Cook's customer database.
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- Company:
- Thomas Cook
- Type:
- Letter
- Industry:
- Travel Services
- Tags:
- bill
- color
- invoice
- redesign
- transpromo