DOC1® Series 5 Migration Made Easy
Deciding to upgrade from DOC1 Series 3 or 4 to Series 5 is a smart decision for your business.
High-Speed, High-Performance CCM Solution
As you know, DOC1 Series 5 provides you with a high-speed, high-performance CCM solution that gives you the ability to control every aspect of your customer communication lifecycle.
This allows your organization to continue to utilize your existing investment in DOC1, while garnering the additional capabilities available in Series 5.
But migrating to your new system may present a daunting task to your development staff as resources become divided between day–to–day operations and special projects.
Fast and Secure Migration Services
Group 1 Software has the answer. Our Professional Services team makes upgrading and migrating applications quick, easy, and secure with the following programs now available.
Turnkey Migration Services
- Our turnkey approach starts with an in-depth customer-site discovery of your operations and application analysis to ensure a solid understanding of your application.
- Next, application development begins using Group 1 development standards for producing optimal applications.
Volume testing with both the old and new applications ensures replicated functionality. - Our team then assists your organization with the installation of the new application in your environment and performs testing to verify the installation.
- Customer training is conducted through one–on–one turnover reviewing deliverables.
Any customer-reported functional defects are corrected and returned to you.
On-site Mentored Migration Services
This option consists of a two-phase, cost-effective approach if you prefer to manage your own application development:
- The first step involves a 3-day customer-site analysis and discovery mission.
- Next, a Group 1 Professional Services consultant goes on-site to initiate your coding effort, with your developers alongside to observe and learn.
As your developers become proficient with the application, the coding effort transitions to your organization, with the Professional Services Consultant providing backup support and guidance.
Put Group 1 to Work for You!
The migration specialists at Group 1 Software can provide a smooth and seamless transition to DOC1 Series 5 (PDF, 202 KB).
Special Information Webinar — Register Now!
Have questions? Need more information? Register today for Group 1's DOC1 Series 5 Migration Services webinar on October 4, 2007.