Business Process Outsourcing Model
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More About Our BPO Presentation
Group 1 Software’s BPO solution suite is a full-service outsourced option of our CCM solutions. Hosted in Pitney Bowes’ world-class data center, the complete solution includes the hardware, software and 24/7 technical experts necessary to maintain a secure, reliable online solution for your customers and internal call center.
Includes Two Key Demonstrations
This introduction to our BPO model includes two demonstrations that highlight some of the key CCM functionality that is available through this outsourced solution:
- EBPP
- Online enrollment
- Secure, online customer self-service
- Custom web reports
- Online call center for CSRs
- Full integration with existing CRM systems
Includes a Solution Suite Overview
The introduction also includes a detailed overview of our outsourced CCM solutions, including:
- Explanation of the BPO model
- Our state–of–the–art Data Center
- Available products & services
- Key benefits
- Client list
- Case studies
- Personal video with our BPO specialist, Dan Bogar, Business Process Outsourcing Vice President of Sales
Rely on Our Expertise in Outsourced Solutions
Group 1 Software has gained extensive knowledge and experience by providing outsourced solutions across many industries. We’ve produced millions of different document types for over 500 customers. And we’ve deployed a wide range of business applications, helping customers increase revenue and build customer relationships.