The design of the new statement drove our new requirements for a document composition system. The new statement uses graphics as well as one-to-one marketing messages and we found that there were just a couple of companies who could deliver all our requirements and run in a high-volume production environment.
— Rich Malone, CIO
Edward Jones
Featured Document Sample
Experian Credit Report
Group 1's DOC1 solution generates up to nine million 50-page Experian credit reports each year, in addition to 1.5 million bankcard statements annually.
Featured White Paper
Are We Paying Attention?
The latest international research on the consumer attention span given to bills, statements, official correspondence, and direct marketing and the emerging role of transpromotional marketing messages.
Featured Case Study
Shenzhen Telecom Improves Customer Service through Better Bills
Shenzhen Telecom uses CCM solution to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Featured Demo
DOC1 Designer Letter Creation Demo
Use DOC1 Designer to create personalized correspondence fast.
DOC1 Designer Document Types
Virtually any document — hardcopy or digital — can be authored, designed, maintained and enhanced using DOC1 Designer. View the Sample Gallery to see actual output from DOC1.
Transaction Documents
DOC1 Designer allows you to organize, personalize and present complex information in a logical, easy-to-read manner. Value-added capabilities include:
- Logic Map Functionality. The DOC1 composition system provides a unique logic map function. You can click on any object in a document to view its corresponding logic, which makes it easier to update, enhance, debug and maintain complex applications.
- Transaction Tables, Business Logic and Power Objects. Transaction tables handle iterative data, such as call detail records in a telephone bill, with ease. Business logic objects are sub-routines, such as tax calculations or remittance slips that users can call as needed and store in the repository for other users to share.
- Multi-document Publications. You can assemble multiple documents in a single envelope. For example, you can include a 1099 tax form with a brokerage statement, or customize an enrollment kit with coupons, targeted brochures and other documents. Thumbnail view shows you what goes into each package.
Text-Heavy Documents
DOC1 Designer makes it easy to present in-depth information with greater clarity. Generate flowing columns of text, pagination and tables of content, and take advantage of advanced functionality including:
- Conditional Documents, Sections, Paragraphs, Images, and Text. Users can display paragraphs and other objects only when certain conditions are met. For example, a message that cross-sells a new product could be display only if the customer doesn’t already own that product.
- Advanced Widow-orphan Control. Users can specify the minimum number of lines to keep together for paragraphs and tables.
Promotional Documents
DOC1 Designer provides sophisticated graphic tools that allow you to create personalized, high-impact communications in the most cost-efficient manner.
- Personalized Quark and PDF Documents. A Quark extension allows you to easily add personalization to Quark documents within the DOC1 design environment, so you can take advantage of the system’s variable composition logic and high-speed production capabilities. Users can also import PDF documents for use as background templates or forms.
- Support of Layers and Templates. You can include watermarks, logos, copyright text and other information in the background and specify whether it appears on every page or odd/even pages. Information that’s on the background layer can be anchored. For example, a user might create a letter template with the address block and bar code in a fixed position so it appears correctly in a window envelope.
- Full Color (CMYK) Charts and Graphics. A chart wizard lets users create full color bar, stack, line, scatter and pie charts in seconds. Users can also specify and save custom CMYK values and adjust tints of lines, boxes, rectangles, circles, etc. DOC1 Designer also supports over two dozen import formats including PDF, RTF, EPS, JPG/JPEG, BMP, Word 2003 XML schema and psegs.
Customer Correspondence
Using a systems-managed Microsoft Word interface, DOC1 Interactive makes it easy for call center reps and customer-facing teams to create more effective, more personalized communications.