Electronic Document Management
As a Pitney Bowes Group 1 Software partner, you can integrate the most advance document archive and retrieval solutions directly into call centers, partner networks or customer-facing websites.
Products
- e2™ Vault
- This high-volume data repository provides ubiquitous access to virtually all communications — with the flexibility to search, retrieve and display customer documents instantly.
- e2™ Service
- Retrieves exact customer documents on-the-fly via an interactive, customer-centric search, providing for rapid response to customer inquiries.
- OpenEDMS
- Create, manage, and deliver all forms of content with the OpenEDMS electronic document management system.
- OnRoute™
- Verifies mail delivery and builds intelligence into call centers by linking USPS® mailstream information to the customer data inside the envelope.
Case in Point
CNSI is a premier provider of IT business solutions for government and commercial enterprises, including web-based systems for Medicaid claims processing. As a Pitney Bowes Group 1 Software partner, they are leveraging a host of applications in order to provide their clients with a more complete experience, including built-in document composition and electronic document management.
Contact us today to learn more about our electronic document management partnership opportunities.