Unisys Corporation
- Region:
- North America
- Type:
- System Integrators
- Address:
- Unisys Way
Blue Bell, PA 19424 - Country:
- USA
- Telephone:
- 215-986-4011
- Web Site:
- http://www.unisys.com/
Description
Unisys and Group 1 software work together to address strategic business requirements within large financial services organizations. The combined focus is on customer data quality and customer communication management, and involves software technology and business process consulting. The overarching business objective is to improve the quality and efficiency of customer contact and reduce operating costs.
A high degree of data quality accuracy is critical if an organization is to communicate effectively with their clients. When customers move all of the bank’s internal databases must be updated. For example, a customer with three bank accounts should not have to contact the bank three times to ensure records are accurate. The implications of customer data inaccuracy are a significant and negative impact on customer service and higher operating costs tied to inefficient customer communication.
Unisys and Group 1 Software have teamed to address customer data quality requirements. Group 1 provides proven, high-performance data quality software solutions. Unisys draws upon its extensive knowledge of bank operations and base of business process consultants to attack inefficiency and lower operating costs. In large financial institutions the result can be hard dollar savings and ROI justification can total hundreds of thousands if not millions of dollars per year.
Unisys and Group 1 have the pre-established analysis methodology and ROI tools ready for use today.