Pitney Bowes Group 1 Software


Press Release

Date:
Monday, February 19, 2001
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

Endsleigh Insurance Selects Group 1 to Deliver Personalized Client Correspondence


Lanham, MD — Group 1 Software (Nasdaq: GSOF) announced today that Endsleigh Insurance of the United Kingdom has implemented DOC1, its customer relationship communication solution, to deliver highly personalized client literature to over 300,000 customers. DOC1 is the fastest way to produce personalized business documents for both print and on-line delivery.

DOC1's development environment provides the driving force for the rapid delivery of a variety of documents, including renewal invitations, letters, statements, purchase orders and invoices. DOC1 simplifies the management of handling variable input and delivering highly formatted presentation quality output.

"Our initial task was to conduct an in-depth evaluation of the various document generation systems available in the marketplace," said Nigel Taylor, project leader at Endsleigh. "DOC1 was a clear winner due to its ability to handle our complex formatting requirements, ease of integration with our existing AS/400 infrastructure and its comprehensive functionality. Use of DOC1 has enabled us to reduce print times and costs while delivering far superior presentation quality to the client. DOC1 has provided us with increased operational efficiency, greater user control and significantly improved client communication."

"Endsleigh has taken full advantage of DOC1 functionality to deliver real business benefits of improved customer service and operational efficiency," said Laurence O'Hagan, CTO of Group 1 Software's DOC1 division. "Further gains will be made as Endsleigh continues to roll out DOC1 across the organization."

Group 1 Software is a leading provider of software for data quality, marketing automation, customer relationship communications, and direct marketing applications. Group 1 supports MVS, VSE, AS/400, UNIX (including Linux), Windows NT, Windows 2000 and other operating systems and various computers. Group 1 has offices throughout the United States and in Canada, the United Kingdom, and continental Europe; the Miami office serves the Latin American market. The company is also represented in Asia and Australia.

Endsleigh Insurance offers personal insurance products and general insurance broking services through an expanding network of retail outlets providing a professional, friendly and localized service for customers. Originally formed in 1965 Endsleigh has since become one of the largest high street insurance retailers in the UK and a market leader in the provision of insurance for students, graduates and young professionals.

CONTACT INFORMATION: Group 1 Software Sue Eyles or Mike Beale BlueBird Associates Ltd Tel: 44 (0) 1491 842940 sue.eyles@bluebirdmedia.co.uk mike.beale@bluebirdmedia.co.uk

Endsleigh Nigel Taylor Endsleigh Tel: 44 (0) 1242 866866 nigel.taylor@endsleigh.co.uk

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This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in Group 1's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events. Group 1 Software is a registered trademark and DM1 is a trademark of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.