Pitney Bowes Group 1 Software

LANHAM, MD (August 23, 2007)–Group 1 Software, a Pitney Bowes Company (NYSE: PBI), today announced a new Customer Communications Management (CCM) Operational Assessment consultation service to provide enterprise businesses with professional insight into the issues and opportunities that exist within their high-volume customer communications operations.

Working with the industry experts from Group 1 Software’s Professional Services team, organizations can identify areas within their customer communications process where key improvements can leverage the latest technologies and channels–including mail, email, websites, SMS, and more–to reduce costs, meet the latest regulatory standards, streamline processes, heighten productivity, and support future growth needs.

“Whether you want to significantly improve your day-to-day operations, or your facility is expanding, consolidating, or evolving to a more sophisticated communication environment, Group 1’s CCM Operational Assessment program provides you with the information you need to be more successful,” said Christopher Baker, president of Group 1 Software.

The Professional Services team works with customers to capture information on all of the vital tools, equipment, resources, jobs, and applications associated with their customer communication operations. Group 1 Software’s comprehensive CCM evaluation includes both an Analysis Report and an Implementation Approach Report to help solve the organization’s key customer communications challenges, while accommodating cost concerns, ease of use requirements, and future growth needs.

“Our team of skilled service specialists, including top engineers, document production specialists, programmers, and quality assurance professionals, will work closely with you to document the organizational events that led to application or procedure changes,” continued Baker. “We’ve helped hundreds of organizations improve their customer communication operations and we can help you too.”

About Group 1 Software
Group 1 Software (www.g1.com) turns data into results, providing innovative software solutions that enable our clients to better understand and connect with their millions of customers, prospects, and partners. Group 1 Software helps over 3,000 organizations maximize the value of customer data to improve profitability, increase effectiveness, and strengthen customer relationships, through consolidating, cleansing and enriching corporate data, and generating personalized business documents for multi-channel delivery, customer care and efficient business processing. Our comprehensive Customer Communications Management (CCM) solutions span from database to delivery, adding value to every aspect of communication and allowing clients to integrate intelligence throughout their mailstream. As part of Pitney Bowes (NYSE: PBI), a $5.6 billion company, Group 1 Software’s solutions are utilized by leaders in the insurance, financial services/banking, GIS/mapping, government, mail services, retail, telecommunications, utility, and other industries, including Entergy, ING, L.L. Bean, MapQuest, Microsoft, Safeco Insurance, Wal-Mart and Wells Fargo.

###

Group 1, Group 1 Software, and the Group 1 logo are trademarks or registered trademarks of Group 1 Software, Inc. Pitney Bowes, the Pitney Bowes Process Bar Design and Finalist are trademarks or registered trademarks of Pitney Bowes, Inc. All other brand names and trademarks are the property of their respective owners.