Pitney Bowes Group 1 Software


Press Release

Date:
Tuesday, September 16, 2003
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

Questar Gas Selects Group 1's DOC1 Suite
To Design and Generate Customer Bills


Lanham, MD — Group 1 Software (Nasdaq: GSOF) today announced that Questar Gas has selected Group 1's DOC1 suite to generate its customers' bills. Headquartered in Salt Lake City, Questar Gas provides natural gas to about 760,000 customers in Utah, Wyoming and Idaho. The DOC1 suite gives businesses complete control of the document lifecycle, from content design, generation, and archiving to Web presentment and electronic payment.

“One the primary reasons for selecting DOC1 was its seamless integration with our new SPL CorDaptix customer management solution,” said Bruce Madsen, CIS project director at Questar Gas. “DOC1 gives us more flexibility including the ability to incorporate more personalized information in our customer bills and provide better customer service. Additionally, by replacing our legacy bill print program with DOC1, we will not have to do custom development in-house.”

DOC1's core document generation technology enables businesses to create and deliver personalized customer communications anywhere using a single application. DOC1 lets users combine fonts, full color images and variable data to create high-impact personalized communications for on-line and e-commerce applications as well as high-volume and on-demand printing. The DOC1 Suite incorporates tightly integrated modules to manage the entire document lifecycle, including document archive and retrieval, on-line presentment and e-payment. “We're very pleased that Questar is joining the growing ranks of leading energy providers worldwide that have chosen the DOC1 suite for their customer communications needs,” said Alan Slater, president of Group 1's DOC1 Division. “With the industry's only modular, integrated approach to document management, the DOC1 suite is uniquely positioned to meet the continually evolving customer communications management requirements of today's leading businesses.”

About Group 1 Software Group 1 Software (Nasdaq: GSOF) is a leading provider of software solutions for data quality, customer communications management and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Charles Schwab, Entergy, GEICO, L.L. Bean, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.

About Questar Questar is an integrated natural gas company headquartered in Salt Lake City with total assets of $3.1 billion. Through subsidiaries, it engages in gas and oil development and production; gas gathering, processing and marketing; interstate gas transmission and storage; retail gas distribution; retail energy services; and information systems and technologies.

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This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events Group 1 Software and DOC1 are registered trademarks of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.