Pitney Bowes Group 1 Software


Press Release

Date:
Wednesday, September 03, 2003
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

Recall, A Division of Brambles Industries Ltd., Selects Group 1's DOC1 Suite To Generate Personalized Invoices


Lanham, MD — Group 1 Software (Nasdaq: GSOF) today announced that Recall has selected Group 1's DOC1 suite to generate its customers' invoices in North America, Europe, and Australasia. Headquartered in Atlanta, Recall is a global leader in total information management, with operations in over 200 locations in 23 countries across five continents. The DOC1 suite gives businesses complete control of the document lifecycle, from content design, generation, and presentment to archiving, retrieval and electronic payment.

DOC1 will be utilized within Recall's Secure Destruction Services (SDS) division, which provides collection, secure shredding and recycling of paper documents, media (fiche/film/tape) and sensitive materials. DOC1 will generate customer invoices for the services provided by the division. The DOC1 technology is being implemented in conjunction with Recall's new SPL WorldGroup billing system and its recently purchased PeopleSoft Financial Management Solution

“DOC1's power and flexibility will enable us to develop and deploy invoices in English and German that are tailored to our customers' information needs,” said Jim Pennella, director of global operations and quality in the Secure Destruction Services (SDS) division at Recall. “For instance, some customers want detailed information, such as when documents were destroyed, while others want an invoice that just indicates an outstanding balance. Consequently, the ability to customize our invoices will enable us to strengthen our customer relationships. DOC1 is also uniquely positioned to meet our growing business requirements as we contemplate utilizing the technology across all of our business lines and for generating additional customer communications.”

DOC1's core document generation technology enables businesses to create and deliver personalized customer communications anywhere using a single application. DOC1 lets users combine fonts, full color images and variable data to create high-impact personalized communications for on-line and e-commerce applications as well as high-volume and on-demand printing. The DOC1 Suite incorporates tightly integrated modules to manage the entire document lifecycle, including document archive and retrieval, on-line presentment and e-payment. “We're very pleased to have been selected by Recall to generate multi-language invoices that meet their customers' wide-ranging information requirements,” said Alan Slater, president of Group 1 Software's DOC1 Division. “We look forward to working with Recall to meet their current and future document generation needs.”

About Group 1 Software Group 1 Software (Nasdaq: GSOF) is a leading provider of software solutions for data quality, customer communications management and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Charles Schwab, Entergy, GEICO, L.L. Bean, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.

About Recall Recall is a worldwide total information management corporation, dedicated to safeguarding customer data and enhancing value through improved accessibility. Recall offers information management services, encompassing document management, integrated document solutions, data protection and secure destruction services operating in over 200 locations in 23 countries across five continents. Recall is a wholly owned division of The Brambles Group-Brambles Industries Limited and Brambles Industries plc a global leader in support services.

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This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events Group 1 Software and DOC1 are registered trademarks of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.