Pitney Bowes Group 1 Software


Press Release

Date:
Friday, August 08, 2003
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

Norway's National Telecom Provider Selects DOC1
To Generate All Client Letters and Invoices


Lanham, MD — Group 1 Software (Nasdaq: GSOF) today announced that Norway's national telecommunications carrier Telenor is implementing Group 1's DOC1 and Message1 software solutions to generate all of its customer communications. The technologies are a component of Telenor's efforts to lower operating costs by 4 billion Norwegian Krone.

The DOC1 suite gives businesses complete control of the document lifecycle, from content design, generation, and presentment to archiving, retrieval and electronic payment. Message1, an add-on application, enhances DOC1 by giving marketers the power to create one-to-one messages for dynamic documents without having to involve IT.

Telenor's mobile division, Telenor Mobil, has utilized DOC1 for the last two years. Following an extensive evaluation of the technology and a cost of ownership analysis, Group 1 will now provide DOC1 and Message1 across all Telenor's divisions.

“Telenor Mobil has enjoyed an excellent record of success with Group 1,” said Morten Tveit, project manager at Telenor. “We have not only been impressed by the usability and capability of the software applications but also with the fact that Group 1 has always worked to deadline and budget. Consequently, the decision to extend our working relationship was a natural progression so long as the evaluation was favorable to our business objectives.”

Telenor selected the DOC 1 Suite as its exclusive vendor to design and generate its fixed line, mobile, business and domestic client letters and invoices. Group 1's professional services teams in Denmark and the United Kingdom will assist with the conversion of incumbent applications, which were running on a mainframe environment under a competitive technology. DOC1 will be running under UNIX in all locations.

“We are very pleased that Telenor is taking full advantage of our document composition software,” said Paul Webb, Group 1's vice president of DOC1 sales and marketing for Europe, Middle East and Asia. “The project has been defined as 'mission critical' to Telenor Telecom Solutions, which we feel is positive confirmation of DOC1's return on investment, quality, features, function and overall robustness.”

Group 1 Software (Nasdaq: GSOF ) is a leading provider of software solutions for data quality, marketing automation, customer communications management and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Charles Schwab, Entergy, GEICO, L.L. Bean, QVC, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com/.

###

This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events. Group 1 Software and DOC1 are registered US trademarks and Message1 is a US trademark of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.