Pitney Bowes Group 1 Software


Press Release

Date:
Wednesday, May 14, 2003
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

Long Time Group 1 Software Customer QVC, Inc.
Expands Use of Group 1's Data Quality Technology


Group 1's Solutions Enhance QVC's Efficiency

Lanham, MD — Group 1 Software (Nasdaq: GSOF) today announced that long time customer QVC, Inc. has contracted for expanded use of Group 1's core data quality solutions. Headquartered in West Chester, Pennsylvania, QVC, Inc. is a leading e-commerce marketer, with a wide variety of brand name products in such categories as home furnishings, licensed products, fashion, beauty, electronics and fine jewelry. Group 1's data quality solutions are the key component of successful customer-facing applications, enabling QVC to correct, verify, consolidate and supplement customer information.

“For well over a decade, Group 1's data quality solutions have enabled us to enhance operational efficiency, increase customer satisfaction, make more informed business decisions, and ensure the deliverability of goods and services,” said Pat Rodgers, QVC's vice president of applications development. “Group 1's technology is a key component of our call center and shipping operations, enabling us to verify, correct and supplement customer information.”

“We are most pleased that QVC has chosen to expand its applications of our core technology,” said Bob Bowen, CEO of Group 1 Software. “Group 1's technology helps over 2,000 organizations worldwide maximize the value of their most important and unique competitive asset - customer information.”

About Group 1 Software Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer relationship communications and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Charles Schwab, Entergy, GEICO, L.L. Bean, and Wal-Mart. For more information about Group 1, visit the company's Web site at http://www.g1.com.

About QVC QVC, Inc., a $4.3 billion company, is an e-commerce leader, marketing a wide variety of brand name products in such categories as home furnishing, licensed products, fashion, beauty, electronics and fine jewelry. QVC reaches over 84 million homes in the United States. Other divisions/subsidiaries include QVC.com, Q Direct, Q Records and Video, QVC @, QVC Local, QVC ProductWorks. The QVC Studio Tour is located at the company's world headquarters in West Chester, PA.

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This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in Group 1's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events. Group 1 Software is a registered trademark of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.