Pitney Bowes Group 1 Software


Press Release

Date:
Monday, April 07, 2003
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

ICMA Retirement Corporation Installs Group 1's
DOC1 Suite, Enabling Customers to View
Financial Account Statements Via the Web


Lanham, MD — Group 1 Software (Nasdaq: GSOF) today announced that ICMA Retirement Corporation (ICMA-RC) has installed Group 1's DOC1 technology, enabling its customers to view current and historical retirement statements and trade confirmations over the Internet. Headquartered in Washington, DC, ICMA-RC is an independent corporation created to manage and administer retirement plans exclusively for the benefit of public sector employers and employees. The DOC1 suite gives businesses complete control of the document lifecycle, from content design, generation, and presentment to archive, retrieval and payment.

“One of the primary reasons we selected DOC1 was its ability to index and store our documents in the repository dramatically faster than any competitive product,” said Bob Barkin, vice president of communications at ICMA-RC. “DOC1 also requires fifty percent less storage than similar technologies. And with a common document repository, our customers and our internal call center agents can quickly retrieve and view exact replicas of customer communications. Our customers also receive an e-mail notification when a statement is available for viewing online. We're very excited that over 10,000 ICMA customers have enrolled for online access in the first three months that this capability was offered.”

“ICMA-RC had a very aggressive schedule for getting its customer retirement plan statements on-line,” said Alan Slater, president of Group 1's DOC1 Division. “With this implementation, we've demonstrated a unique ability to deploy secure on-line presentment in an accelerated manner, even though ICMA-RC was not using DOC1 to compose its documents. The ability to deploy this technology rapidly contributes to the quick return on investment that users can realize from DOC1's integrated document repository.”

ICMA-RC has licensed DOC1 Present, which enables businesses to deliver documents via the Internet for Web-based self-care. Additionally, ICMA-RC has installed DOC1's integrated document repository, a scalable, high performance repository that can store millions of customer documents.

To see a product demonstration of the DOC1 suite, visit Group 1's booth (#3919) at the AIIM 2003/On Demand Digital Printing and Publishing Expo, April 7-9 at the Javits Convention Center in New York City.

Group 1 Software (Nasdaq: GSOF) is a leading provider of software solutions for data quality, marketing automation, customer communications management and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Charles Schwab, Entergy, GEICO, L.L. Bean, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.

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This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events Group 1 Software and DOC1 are registered trademarks and DOC1 Present is a trademark of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.