Pitney Bowes Group 1 Software


Press Release

Date:
Tuesday, March 25, 2003
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

First Health Selects Group 1's Flagship
DataSight Solution for Enterprise Data Quality


DataSight to Provide Accurate Single Customer View

Lanham, MD — Group 1 Software (NASDAQ: GSOF) today announced that First Health Group Corp. (NASDAQ: FHCC) has contracted for DataSight, Group 1's flagship data quality solution. DataSight provides enterprise-wide correction, validation, and enhancement of customer, prospect and supplier data, helping businesses consolidate disparate data to achieve an accurate single customer view for greater return from technology investments.

First Health, headquartered in Downers Grove, Illinois, will use DataSight for The First Health® Network, the nation's largest directly contracted medical network, with over 400,000 doctors and allied health care professionals and nearly 4,300 hospitals. DataSight will standardize, validate, match and consolidate data across First Health's three major lines of business - group health, workers' compensation and the public sector. “The implementation of DataSight will assist us in maintaining high quality data to most effectively preserve and update physician and hospital provider information for the benefit of members,” said Mike Hewitt, manager of data administration at First Health. “As a Group 1 customer for over a decade, we have derived substantial benefits from the company's technology and are confident in Group 1's data quality strategy and roadmap for the future.”

DataSight enables companies to increase operational efficiency and maximize customer lifetime value and return on investment from customer relationship management (CRM) and other enterprise technology initiatives. DataSight provides comprehensive support for non-name and address data including phone numbers, part numbers, dates, social security numbers, credit card numbers, email addresses and any customer-defined data elements. DataSight is also offered in real-time (DataSight RT) for businesses that need to ensure the accuracy of data as it enters the enterprise from a variety of real-time sources, including Web servers, customer contact centers, and order entry systems.

“DataSight will help First Health meet its goal of providing pioneering technology to deliver comprehensive, cost-effective and integrated solutions that meet its clients' managed health care needs,” said Bob Bowen, CEO of Group 1 Software. “The selection of DataSight by this longtime Group 1 customer underscores the market potential for this new technology among our over 2,000 current customers.”

About First Health First Health, the premier national health-benefits services company, specializes in providing large payors with integrated managed care solutions. First Health is a unique national managed care company serving the group health, workers' compensation and state agency markets. Using technology to enable service and managed care innovations, First Health sets the bar for industry performance. For more information, visit the company website at www.firsthealth.com.

About Group 1 Software Group 1 Software (Nasdaq: GSOF) is a leading provider of software solutions for data quality, marketing automation, customer communications management and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Charles Schwab, Entergy, GEICO, L.L. Bean, and Wal-Mart. For more information about Group 1, visit the company's Web site at http://www.g1.com.

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This press release contains forward-looking statements relating to Group 1's future plans, events or performance. Such statements can be identified by such words and phrases as “will provide flexibility” and “will make.” Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in Group 1's SEC filings. Actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events. Group 1 Software is a registered trademark and DataSight is a trademark of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.

First Health“ is a registered service mark of First Health Group Corp.