Press Release
- Date:
- Tuesday, October 15, 2002
- Contact:
- David Peikin
- Phone:
- (301) 918-0818
- Email:
- G1@schwartz-pr.com
D&B Receivable Management Services Selects
Group 1 Software's DOC1 Suite for End-to-End
Control of the Document Lifecycle
Fully Integrated DOC1 Suite to Provide Generation, Electronic Delivery and Payment and Online Storage and Retrieval of Customer Communications
Lanham, MD — Group 1 Software (Nasdaq: GSOF) today announced that D&B Receivable Management Services has selected its DOC1 customer communications management suite. The integrated DOC1 suite gives businesses complete control of the document lifecycle, from content design, generation, and presentment to archive, retrieval and payment. D&B RMS, headquartered in Bethlehem, Pennsylvania, is a leading global supplier of receivable management services.
The DOC1 suite will be the cornerstone of D&B RMS' comprehensive electronic bill presentment and payment offerings. D&B RMS will also implement the DOC1 Archive system, enabling its customer care representatives and clients to retrieve and display an exact copy of invoices and statements online. Consequently, the company can improve call center operations and increase customer satisfaction by reducing call times. As a wholly integrated solution for print and electronic bill presentment, payment and archiving, the DOC1 suite offers operational efficiency, contributing to the lowest cost of ownership in the industry.
“With receivables management increasingly being conducted electronically and over the Web, the DOC1 suite will help us meet our customers' growing needs for integrated Internet-based invoicing, payment processing and archiving,” said Lou Bonica, vice president of information services at D&B RMS. “Additionally, DOC1's core document composition technology enables us to create professional invoices that incorporate highly targeted marketing messages for both print and web delivery.”
“We are very pleased to have been selected by D&B RMS to provide its customers with high-quality invoices that can be viewed and paid online,” said Alan Slater, president of Group 1's DOC1 Division. “Our single-source solution helps leading businesses such as D&B RMS leverage their customer communications in an e-business environment to provide exceptional customer service.”
To see a product demonstration of the DOC1 suite, visit Group 1's booth (#1045) at Xplor 2002, October 27-30 in Anaheim, California.
Group 1 Software (Nasdaq: GSOF) is a leading provider of software solutions for data quality, marketing automation, customer communications management and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Acxiom, AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.
D&B Receivable Management Services, headquartered in Bethlehem, Pennsylvania with operations in the United States, Canada, Mexico and Hong Kong, is a leading global supplier of receivable management services. D&B RMS provides customers a continuum of services from electronic bill presentment, receivable outsourcing, traditional collections, bankruptcy services, and deductions management. The company operates under a strategic alliance with D&B. For more information about D&B Receivable Management Services, visit www.dbrms.com.