Press Release
- Date:
- Thursday, August 01, 2002
- Contact:
- David Peikin
- Phone:
- (301) 918-0818
- Email:
- G1@schwartz-pr.com
Group 1 Software Announces Siebel 7 Validation
Group 1 Integrates Data Quality Connector for Siebel 7, Providing Real-Time and Batch Global Address Data Quality and Record Consolidation
Lanham, MD — Group 1 Software (Nasdaq: GSOF), a leading provider of customer relationship management (CRM)-enabling software solutions, today announced that the integration between its Data Quality Connector and Siebel 7, the latest release of Siebel eBusiness Applications, has been successfully validated by Siebel Systems. Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of eBusiness applications software.
The Group 1 Data Quality Connector for Siebel 7 provides accurate, consolidated account, customer, and prospect data in both batch and real time by verifying and correcting address information for over 220 countries and dependencies worldwide and merging duplicate records. The Data Quality Connector for Siebel 7 has been validated with Siebel Call Center 7; Siebel 7, MidMarket Edition; Siebel PRM 7; and Siebel eService 7. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, in call centers, in the field, through reseller channels, and across retail and dealer networks.
Global data quality increases target marketing effectiveness, solidifies customer relationships through improved service, and helps provide on-time delivery of goods and services. The Data Quality Connector for Siebel 7 also enables users to preserve previously entered information when consolidating duplicate records as well as automatically merging new data into existing records. Consequently, businesses have a single, integrated view of their customers and the products and services they are utilizing across the enterprise, which is necessary to achieve customer loyalty and strengthen the bottom line. Group 1's Data Quality Connector for Siebel 7 supports all modes of Siebel operation, which include Siebel Web, dedicated Web, and mobile clients.
“The Data Quality Connector for Siebel 7 ensures the accuracy of data as it enters the enterprise and supports continued data quality by validating and consolidating existing corporate information,” said Bob Bowen, CEO of Group 1 Software. “With Group 1's robust data quality technology, users have accurate customer information, enabling them to make more intelligent business decisions. In addition, the innovative architecture of the Data Quality Connector ensures easy deployment and maintenance. With the Data Quality Connector, joint customers of Group 1 and Siebel Systems can achieve maximum return from CRM investments.”
“Using the Group 1 Data Quality Connector for Siebel 7, Siebel Systems and Group 1 customers benefit from accurate and consolidated account, customer, and prospect data,” said Michael Straub, Alliances Technical Director at Siebel Systems. “With a single customer view, our joint customers can eliminate duplicate marketing efforts, increase sales effectiveness, and enhance customer satisfaction.”
Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel 7 and validated partner solutions, Siebel Systems' customers can pursue a best-of-class software acquisition strategy and quickly deploy the best solution available. The Siebel Validation Program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel eBusiness Applications. Integrations that meet the strict testing criteria are validated and documented by the Siebel Validation Program.
About Group 1 Software Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer communications management and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Acxiom, AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at .