Press Release
- Date:
- Thursday, September 20, 2001
- Contact:
- David Peikin
- Phone:
- (301) 918-0818
- Email:
- G1@schwartz-pr.com
Group 1 Software Announces Siebel Validation
Group 1 Software (Nasdaq: GSOF), a leading provider of customer relationship management (CRM)-enabling software solutions, today announced that the integration between its data quality and de-duplication solutions and Siebel eBusiness Applications version 6 has been successfully validated by Siebel Systems. Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of eBusiness applications software.
The Group 1 Data Quality Connector for Siebel eBusiness Applications provides accurate, consolidated customer and prospect data in both batch and interactive modes by verifying address information and merging duplicate records. Siebel Systems provides an integrated family of eBusiness applications software enabling multichannel sales, marketing and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail and dealer networks. With this validation, customers of Siebel Systems and Group 1 can verify and correct address data for the United States and over 220 countries and dependencies worldwide. Address data quality enhances customer understanding while increasing target marketing effectiveness, solidifying customer relationships and permitting accurate delivery of goods and services.
The integration of the Group 1 Data Quality Connector for Siebel eBusiness Applications also offers highly robust de-duplication functionality. This enables users to preserve previously entered information when consolidating duplicate records as well as automatically merging new data into existing records without having to disrupt workflow.
"Siebel Systems' commitment to customer satisfaction and market leadership have significantly impacted the way companies do business," said Bob Bowen, CEO of Group 1 Software. "We believe that the addition of Group 1's capabilities benefits Siebel Systems' customers by helping to ensure the accuracy of customer information throughout the enterprise, a cornerstone of all successful CRM initiatives."
"Group 1 delivers robust data quality technology that enables organizations to better identify and build profitable customer relationships,'' said Michael Straub, Alliances Technical Director at Siebel Systems. "The Data Quality Connector for Siebel eBusiness Applications allows our joint customers to seamlessly integrate Group 1 data quality solutions with Siebel eBusiness Applications."
Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel eBusiness Applications and validated partner solutions, Siebel Systems' customers can pursue a best-of-class software acquisitions strategy and quickly deploy the very best solution available. The Siebel Validation Program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel eBusiness Applications. Integrations that meet the rigorous standards of Siebel Systems' testing criteria are validated and documented by the Siebel Alliance Program.
Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer relationship communications and direct marketing applications. Group 1's software systems and services enable 2,500 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, MCI WorldCom, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.